Team Lead
6 days ago
Team Leader - (Inbound Sales-WFO) We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO's US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met.
- Roles and Responsibilities:
• Candidates should have experience of Team Handling/Sales/KPIs.
• Drive high conversion rates for both inbound and outbound sales.
• Implement sales strategies to overcome objections and close deals effectively.
• Analyse sales trends and take corrective actions to improve performance.
• Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels.
• Knowledge of operational processes, logical thinking, reporting and analysis.
• Making daily & monthly reports maintain the SLAs of team.
2)Required Skills:
• At least 1 year of experience as a Team Leader in Sales (INTERNATIONAL BPO MUST).
• Strong understanding of sales techniques, objection handling, and closing strategies.
• Excellent communication and interpersonal skills.Must be analytical and detail oriented.
• should have handled a team of 15-20 FTEs.
• Ability to coach, mentor, and drive performance in a high-pressure environment.
• Experience working with CRM tools and sales reporting.
3)Perks & Benefits:
• Performance-based incentives
• Benefits of Insurance
• Exciting and dynamic work environment
• Attendance Bonus
• 5 Working Days
• US Shifts.
4) Location: Sanpada, Navi Mumbai , Maharashtra
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