Sr Key Account Specialist-India

2 weeks ago

Gurgaon, Haryana, India Kennametal, Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per year

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2019. Learn more at  Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Sr. Key Account Specialist-Gurgaon

Job Summary

Sr. Key Account Specialist  is responsible managing Key Accounts , developing and executing sales strategies, and driving revenue growth through customer acquisition and retention. The KAS is also responsible for achieving sales targets, building and maintaining strong relationships with key clients, and ensuring customer satisfaction.

Key Job Responsibilities

  • Develop and implement sales strategies to achieve revenue targets and growth in the assigned region.
  • Monitor and analyze market trends, customer needs, and competitor activities to identify opportunities for growth.
  • Conduct regular team meetings to review performance and provide feedback.
  • Provide coaching, training, and performance feedback to team members to enhance their skills and productivity.
  • Build and maintain strong, long-term relationships with key customers and prospects.
  • Address customer issues and concerns promptly, ensuring high levels of satisfaction and loyalty.
  • Collaborating with cross-functional teams to ensure support to meet customer expectations.
  • Share market insights and customer feedback with internal teams to improve products and services.
  • Conduct regular market analysis to identify trends, customer needs, and competitive landscape.
  • Prepare sales reports, forecasts, and performance analysis for the management
  • To manage customer accounts payable and ensure on-time collection
  •  

Education & Experience

  • An engineering graduate in Mechanical OR Industrial Production with min. 6 ~ 8 years of experience in Sales / Application, preferably metal cutting products and working in a technical manufacturing environment.
  • Should be Competent in understanding and communicating all product and technical information.
  • Able to assess customer needs competently.
  • A computer literate with good presentation skills and lot of drive/energy to bring co-ordination and cohesiveness amongst all functions to implement the decided strategies and achieve sales plan.
  • Strong administrative/communication skills.
  • Should be willing to travel extensively.
  • Should be willing to work with cross functional teams to meet customer needs

As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people.  We are an Equal Opportunity employer.

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