Crm Executive
7 days ago
We are seeking a CRM Executive to manage customer coordination and backend operations. The ideal candidate will be responsible for ensuring smooth communication with customers, timely updates, and efficient follow-ups while coordinating with internal teams.
Key Responsibilities:
- Manage backend office operations and maintain accurate records.
- Share dispatch details with customers and address related queries.
- Follow up with clients for pending payments in a professional manner.
- Coordinate with the factory regarding pending orders and provide customers with updated dispatch schedules.
Candidate Requirements:
- Graduate with strong communication and interpersonal skills.
- Proficient in MS Office and email correspondence.
- Highly organized, detail-oriented, and proactive in follow-ups.
- Prior experience in CRM, backend coordination, or customer support will be an added advantage.
How to Apply: Interested candidates may share their updated CV
Role: Customer Service
Industry Type: Pharmaceutical & Life Sciences
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations
EducationUG: Any Graduate
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