CRM Executive

3 days ago

Hyderabad, Telangana, India Lakshmi Infra Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job Title: CRM Executive (male)

Experience Required: 3+ Years

Location: Lakshmi Infra Corporate Office, Kondapur, Hyderabad

Industry: Real Estate

Employment Type: Full-time

Job Summary:

We are seeking a proactive and customer-focused CRM Executive to join our dynamic team. The ideal candidate will be responsible for handling post-sales activities, customer documentation, loan liaisoning, and coordination with internal and external stakeholders. A strong understanding of the real estate industry, customer relationship workflows, and proficiency in CRM software like In4Suite is an added advantage.

The candidate should have a proven ability to manage customer relationships with a service-oriented approach while ensuring accuracy, compliance, and timely processing of all documentation and approvals. This is a key role that bridges the customer, internal departments, and financial institutions to ensure seamless post-sales support and client satisfaction.

Key Responsibilities:

  • Serve as the primary point of contact for customers after booking, ensuring a smooth onboarding and documentation process.
  • Handle all customer interactions related to payments, agreements, project updates, and documentation follow-ups.
  • Collect and verify required documents from customers for agreements, loan approvals, and other statutory processes.
  • Liaise with banks and NBFCs for project and individual loan documentation, sanction, and disbursement coordination.
  • Ensure timely issue of demand letters, receipts, and payment reminders in alignment with project progress.
  • Maintain a well-organized documentation system for customer files, agreements, and communications.
  • Work closely with internal teamsSales, Finance, Legal, and Projects for accurate information flow and timely issue resolution.
  • Generate and update MIS reports regularly for all CRM, documentation, and loan-related activities.
  • Resolve customer queries promptly and maintain high levels of client satisfaction and trust.
  • Ensure compliance with company policies, legal frameworks (like RERA), and financial institution requirements.

Requirements:

  • Minimum of 3 years of relevant experience in Customer Relationship Management within the real estate industry.
  • Strong knowledge of real estate documentation processes, loan coordination, and post-sales support.
  • Hands-on experience with CRM tools like In4Suite is a Plus
  • Proficient in MS Office tools, especially Excel, Word, and Outlook.
  • Excellent verbal communication skills in English and Telugu/Hindi.
  • Strong interpersonal skills and the ability to handle multiple clients and stakeholders simultaneously.
  • Ability to work under pressure and meet tight deadlines while maintaining attention to detail.

Preferred Qualifications:

  • Experience dealing with reputed banks and NBFCs for real estate loan coordination.
  • Good understanding of RERA regulations, project finance documentation, and builder-buyer agreements.
  • Bachelor's degree in Business Administration, Commerce, Finance, or any related field.

  • Crm Executive

    2 weeks ago

    Hyderabad, Telangana, India Raghava Projects Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:The CRM Executive will be responsible for managing post-sales customer relationships, ensuring smooth coordination between customers, sales, and project execution teams. The role involves handling customer queries, documentation, payments, and providing an excellent customerexperience throughout the project lifecycle.Note: Local candidates and...

  • CRM Executive

    2 days ago

    Hyderabad, Telangana, India Sioniq Tech Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: CRMLocation: HyderabadCompany: SioniqJob OverviewWe are seeking a proactive and detail-oriented CRM Executive to manage end-to-end lead handling, client engagement, and post-sales follow-up. The ideal candidate will have excellent communication skills, strong knowledge of CRM tools, and the ability to collaborate across teams to ensure customer...

  • Crm Executive

    7 days ago

    Hyderabad, Telangana, India Sipra Labs Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are seeking a CRM Executive to manage customer coordination and backend operations. The ideal candidate will be responsible for ensuring smooth communication with customers, timely updates, and efficient follow-ups while coordinating with internal teams.Key Responsibilities:Manage backend office operations and maintain accurate records.Share dispatch...

  • CRM Executive or Senior Executive Handover

    7 days ago

    Hyderabad, Telangana, India Rajapushpa Properties Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    CRM Executive Handover & Collections (Real Estate / Construction)Job Description:We are looking to hire well-groomed, obedient, and customer-focused professionals for our CRM team. The ideal candidate must be a B.Tech graduate with experience in the Real Estate or Construction industry. These roles are crucial in ensuring a smooth handover process and timely...

  • CRM Executive

    7 days ago

    Hyderabad, Telangana, India Anuhar Homes Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    CRM System Administration: Ensuring the CRM system's data is accurate and reliable, managing user access, and maintaining system integrity.Data Management: Entering and updating customer information, sales leads, and other relevant data to build a comprehensive customer database.Customer Support: Acting as a primary point of contact for customers, addressing...

  • CRM Head

    7 days ago

    Hyderabad, Telangana, India Raghava Projects Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary:The CRM Head will be responsible for leading the Customer Relationship Management function across all residential and commercial projects. We need experience candidates 15 to 20 years in Real Estate (CRM )This role involves strategizing, implementing, and overseeing all post-sales customer engagement, handover processes, and customer satisfaction...

  • Head CRM

    3 days ago

    Hyderabad, Telangana, India Lansum & Mk Realty LLP Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Summary:We are seeking a seasoned and strategic CRM Head with over 12 years of experience to lead customer relationship operations in our luxury real estate division. The role requires strong leadership in managing the entire customer lifecycle from onboarding to handover and beyond while maintaining superior service standards expected by high-net-worth...

  • Business Development Executive

    2 weeks ago

    Hyderabad, Telangana, India Keller Executive Search Full time US$ 11,00,000 - US$ 14,00,000 per year

    This is a position within Keller Executive Search and not with one of its clients.Passionate about closing deals and building relationships in the executive recruitment space? Step into the role of Sales Associate at Keller Executive Search and fuel our growth in a competitive, rewarding environment. You'll drive sales for recruitment services, targeting...

  • CRM Manager

    4 days ago

    Hyderabad, Telangana, India Tide Platform Private Limited Full time

    CRM Marketing Manager - Banking Payments ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017,...

  • sap crm

    7 days ago

    Hyderabad, Telangana, India Cloudxtreme Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesGather and analyse business requirements for SAP CRM processes (Sales, Service, Marketing, etc.)Configure SAP CRM modules based on client needs and best practicesWork closely with business stakeholders to design and deliver end-to-end CRM solutionsPrepare functional specifications for custom developments and integrationsConduct unit...