Customer Support

Job Title: Technical Support Executive (Software)Location: KannurExperience: Fresher / 0-2 YearsQualification: B.Com / M.Com/ BCA / B.Sc. Computer ScienceEmployment Type: Full-TimeJob Summary:We are looking for a motivated and customer-focused Software Technical Support Executive to join our team. The ideal candidate will have a good understanding of basic...

Key ResponsibilitiesMultilingual Support: Handle inbound and outbound customer inquiries efficiently via phone, email, and chat. A key requirement is providing fluent and professional support in the Hindi language.Problem Resolution: Diagnose and resolve customer issues, complaints, and requests with speed, accuracy, and a customer-first attitude.Product...

Supervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.Interviewing the skills of...

Required Skills & QualificationsStrong hands-on experience with Linux (Debian/Ubuntu/Red Hat) and Windows Server administration.Solid knowledge of VMware ESXi/vSphere and Proxmox VE environments.Experience configuring and troubleshooting FortiGate and SonicWall firewalls.Familiarity with VPN technologies (IPSec, SSL, WireGuard, etc.).Good understanding of...

We are seeking a proactive and customer-oriented Customer Care Executive with strong communication skills. The ideal candidate will have prior experience in handling customer interactions and providing effective support, ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist...

Job Title: Software Technical Support ManagerCompany: Inexoft TechnologiesLocation: KannurExperience: 3 yearsJob Description:Inexoft Technologies is looking for an experienced Software Technical Support Manager to lead our customer support team. The ideal candidate will have strong expertise in managing support operations, resolving complex technical issues,...

Job Title: Customer Relationship ExecutiveLocation: Kannur, KeralaJob Type: Full-time, On-siteSalary: ₹15,000 – ₹19,000 per month (CTC)Job Summary:We are seeking a Customer Relationship Executive to provide excellent customer service and maintain positive relationships with our clients. The ideal candidate will handle walk in customer queries, generate...

Location: KannurExperience: 2 – 5 YearsQualification: B. Com / BCA / B.Sc. Computer ScienceEmployment Type: Full-TimeJob Summary:We are looking for a skilled and motivated Software Technical Support Coordinator to lead and manage our support operations. The ideal candidate will oversee the technical support team, ensure timely resolution of client issues,...

Customer Relationship Manager – Duties and Responsibilities1. Customer Engagement & Relationship BuildingBuild and maintain strong, long-term relationships with existing and new customers.Ensure a high level of customer satisfaction through personalized service and timely communication.Handle customer queries, feedback, and complaints promptly and...

Job Title: Technical Support Executive (Software)Location: KannurExperience: Minimum 1 yearEmployment Type: Full-TimeJob Summary:Inexoft Technologies is seeking a skilled and customer-focused Software Technical Support Executive to provide technical assistance and support to clients using our software products. The ideal candidate should possess strong...