Customer Service Representative

A Customer Service Representative is the primary point of contact for customers, providing support, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to Customer Inquiries: Address customer questions, concerns, and complaints via phone, email, or chat.Resolve Issues: Troubleshoot problems, provide solutions, and escalate...

Customer Relationship Manager – Duties and Responsibilities1. Customer Engagement & Relationship BuildingBuild and maintain strong, long-term relationships with existing and new customers.Ensure a high level of customer satisfaction through personalized service and timely communication.Handle customer queries, feedback, and complaints promptly and...

As a customer service executive at Muthoot Exim Private Limited, you will have the opportunity to showcase your expertise in both operations and marketing while providing top-notch service to our valued customers. Join our dynamic team and be a part of a company that values innovation, excellence, and customer satisfaction.Key ResponsibilitiesManage customer...

OCEAN IS HIRING SALES EXECUTIVESKEY RESPONSIBILITIESDealer Management & Follow-upSales SupportBusiness Development SupportOperations CoordinationPayment & Credit ControlKey Skills & Competencies• Strong communication and interpersonal skills.• Good coordination and follow-up ability.• Proficiency in MS Office (Excel, Word, Email correspondence).•...

Company DescriptionWe are a Business group with a primary interest in two-wheeler sales, service, and spare parts sales. Our operations are based in the Kannur District in Kerala.Role DescriptionLocation - Kannur.The Service Consultant will be responsible for providing excellent customer service, consulting with customers on their vehicle needs. Daily tasks...

Prepare and explain repair estimates, costs, and timeframes.Obtain customer approvals for repairs and additional work when necessary.Keep customers updated on their vehicle's service status.Schedule service appointments and allocate work to technicians.Communicate customer concerns to the mechanics and ensure accurate diagnosis.Provide customers with service...

We are on the lookout for experience employee to join our dynamic team Responsibilities :Meeting Two Wheeler service customers and noting down their service complaintsHanding over job cards to supervisors/ MechanicsCommunicating with Service Customers regarding service complaint part change/ Repair Details and cost of ServiceHanding over the serviced vehicle...

Job Title: Service ConsultantWork Location : KannurKey Responsibilities:· Interact with customers, understand their service requirements, and provide excellent customer service.· Prepare accurate estimates and communicate with customers.· Manage job cards and ensure smooth service delivery.· Conduct vehicle inspections and document findings.· Liaise...

Service advisors are the point of contact between customers who bring their vehicles into an auto dealership for repair and the technicians who provide services to the vehicle. As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts...

Job Title: Customer Relationship Manager (CRM)Location: PayyanurWe are looking for a Customer Relationship Manager with a minimum of 6 Years of experience to handle customer interactions, service follow-ups, and satisfaction activities in our organization.ResponsibilitiesHandle customer inquiries and provide timely resolutions.Coordinate with the service...