Customer Service Executive in Erode, Thiruvalla, Nagercoil, Kannur

6 days ago

Kannur, Kerala, India Muthoot Exim Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

As a customer service executive at Muthoot Exim Private Limited, you will have the opportunity to showcase your expertise in both operations and marketing while providing top-notch service to our valued customers. Join our dynamic team and be a part of a company that values innovation, excellence, and customer satisfaction.

Key Responsibilities

  • Manage customer inquiries and issues promptly and effectively, ensuring high levels of customer satisfaction.
  • Collaborate with the operations team to streamline processes and improve efficiency in order fulfillment and delivery.
  • Assist in developing marketing strategies and campaigns to promote our products and services to new and existing customers.
  • Monitor customer feedback and market trends to identify opportunities for product improvement and expansion.
  • Conduct regular customer surveys and analysis to gather insights and feedback for continuous improvement.
  • Work closely with the sales team to drive customer retention and loyalty through personalized service and promotions.
  • Stay updated on industry trends and competitor activities to provide valuable insights for strategic decision-making.

If you are a proactive and customer-focused professional with a passion for both operations and marketing, we want to hear from you. Join Muthoot Exim Private Limited and take your career to the next level

About Company: Muthoot Exim Private Limited is one of the companies of the Muthoot Pappachan Group. Muthoot Exim is the precious metal division of MPG and has a presence across India.

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