
Customer Service Executive in Erode, Thiruvalla, Nagercoil, Kannur
5 days ago
As a customer service executive at Muthoot Exim Private Limited, you will have the opportunity to showcase your expertise in both operations and marketing while providing top-notch service to our valued customers. Join our dynamic team and be a part of a company that values innovation, excellence, and customer satisfaction.
Key Responsibilities
- Manage customer inquiries and issues promptly and effectively, ensuring high levels of customer satisfaction.
- Collaborate with the operations team to streamline processes and improve efficiency in order fulfillment and delivery.
- Assist in developing marketing strategies and campaigns to promote our products and services to new and existing customers.
- Monitor customer feedback and market trends to identify opportunities for product improvement and expansion.
- Conduct regular customer surveys and analysis to gather insights and feedback for continuous improvement.
- Work closely with the sales team to drive customer retention and loyalty through personalized service and promotions.
- Stay updated on industry trends and competitor activities to provide valuable insights for strategic decision-making.
If you are a proactive and customer-focused professional with a passion for both operations and marketing, we want to hear from you. Join Muthoot Exim Private Limited and take your career to the next level
About Company: Muthoot Exim Private Limited is one of the companies of the Muthoot Pappachan Group. Muthoot Exim is the precious metal division of MPG and has a presence across India.
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