L1 Monitoring Engineer

Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2)Core (All)247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly.Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom).Tools: Site24x7, ManageEngine OpManager/Endpoint Central, Grafana, Azure/AWS monitors.Clear...

Role & responsibilities for L1 Support Engineer:Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services.Monitor network alarms, service performance, and incident management systems.Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs.Escalate incidents to...

We are seeking an experienced SAP L1 Support Engineer with a strong background in resolving high-volume user issues and providing exceptional frontline support. The ideal candidate should be adept at troubleshooting SAP-related incidents, maintaining structured documentation, and ensuring smooth communication between end-users and higher-level support...

The Helpdesk L1 Technical Engineer is responsible for providing first-line technical support to end users, troubleshooting IT-related issues, and ensuring smooth operation of IT systems. This role requires excellent communication, basic technical knowledge, and a customer-centric approach to resolving IT problems.Role & responsibilitiesBachelors degree in...

Job Title: Korber Engineer (3-8 years)Location: Noida and fully onsite roleJob Description:L1 Körber Lead will support tickets for Körber + Körber CloudL1 Körber Lead will learn/understand playbook materials to train L1 Support EngineersL1 Körber Lead will update all Körber Cloud permissions to reflect Support Staff RequirementsL1 Körber Lead will be...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

Role & responsibilitiesRespond to the customer on App/Play Stores or on the email received via In-App feedback feature.• Try to either provide resolution or guide it to appropriate team ASAP.• Mobile Application Supporto Identify, categorize, prioritize, route, track, and close the issues identified/received from Play Store App Store Inbuilt review...

Service Desk Engineer - 2 RequirementsBudget - L Yrs. Upto 12 LPABudget - L2 Team Lead - 5-7 Yrs. Upto 20 LPAWork Mode - All 5 days WFO, It can be any 5 days in a weekLocation : Noida - WFONP : 30 daysExperience : 2-7 yrsBudget : Max 15 LPAPayroll :STL - Sterlite Technologies LimitedAdobe ProjectRequirement 1. L1 Service Desk EngineerJob Title:Service Desk...

Role summaryWere hiring a hands-on Network Operations Engineer to own L3 support for ~32 firewalls (Meraki MX & FortiGate VM in Azure) and L1 support for ~253 Meraki MS/MR switches and access points. Youll lead critical security incidents, execute planned changes, and keep enterprise networks healthy and documented.What youll doFirewall (L3, 247)Troubleshoot...

We are looking for a proactive and dynamicAI Agent Engineer.This is an entry-level role designed for fresh graduates who are eager to build, deploy, and optimize AI-powered agents and automation systems. You will work alongside experienced engineers to design intelligent workflows, integrate APIs, and develop conversational/decision-making AI solutions.Apply...