L1 Monitoring Engineer

Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2)Core (All)247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly.Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom).Tools: Site24x7, ManageEngine OpManager/Endpoint Central, Grafana, Azure/AWS monitors.Clear...

L1 Networking Engineer (Voice Support) We're Hiring L1 Networking Engineer (Voice Support) Location: Sec-81, SEZ, Noida Shift: US Shifts (24x7) – Both side cab facility Joining: Immediate Joiners Preferred Qualification:Graduate with a Computer Science background (Mandatory) Engineering degree or certifications in Networking...

Key Responsibilities:Perform 24x7 monitoring of clusters, nodes, pods, and services via oc CLI and OpenShift Console.Execute SOPs and health checks for clusters and platform components.Handle incident alerts, perform basic triage, and escalate to L2.Support basic administrative tasks (RBAC, Projects, ConfigMaps).Perform scheduled maintenance verifications...

Role & responsibilities for L1 Support Engineer:Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services.Monitor network alarms, service performance, and incident management systems.Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs.Escalate incidents to...

We are seeking an experienced SAP L1 Support Engineer with a strong background in resolving high-volume user issues and providing exceptional frontline support. The ideal candidate should be adept at troubleshooting SAP-related incidents, maintaining structured documentation, and ensuring smooth communication between end-users and higher-level support...

The Helpdesk L1 Technical Engineer is responsible for providing first-line technical support to end users, troubleshooting IT-related issues, and ensuring smooth operation of IT systems. This role requires excellent communication, basic technical knowledge, and a customer-centric approach to resolving IT problems.Role & responsibilitiesBachelors degree in...

Job Title: Korber Engineer (3-8 years)Location: Noida and fully onsite roleJob Description:L1 Körber Lead will support tickets for Körber + Körber CloudL1 Körber Lead will learn/understand playbook materials to train L1 Support EngineersL1 Körber Lead will update all Körber Cloud permissions to reflect Support Staff RequirementsL1 Körber Lead will be...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

Role & responsibilitiesRespond to the customer on App/Play Stores or on the email received via In-App feedback feature.• Try to either provide resolution or guide it to appropriate team ASAP.• Mobile Application Supporto Identify, categorize, prioritize, route, track, and close the issues identified/received from Play Store App Store Inbuilt review...

Mandatory Skills:Basic understanding of IT infra (O365, Infrastructure) and ITIL FundamentalsBasic understanding of Windows Operating System, MS Office and Basic Networking conceptL1 Support (Basic network, troubleshooting, active directory, Vpn, dhcp)Excellent Interpersonal Communication skillsLearning AttitudeComm Skills need to be excellentPreferably...