L1 Monitoring Engineer

Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2)Core (All)247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly.Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom).Tools: Site24x7, ManageEngine OpManager/Endpoint Central, Grafana, Azure/AWS monitors.Clear...

Key Responsibilities:Perform 24x7 monitoring of clusters, nodes, pods, and services via oc CLI and OpenShift Console.Execute SOPs and health checks for clusters and platform components.Handle incident alerts, perform basic triage, and escalate to L2.Support basic administrative tasks (RBAC, Projects, ConfigMaps).Perform scheduled maintenance verifications...

Role & responsibilities for L1 Support Engineer:Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services.Monitor network alarms, service performance, and incident management systems.Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs.Escalate incidents to...

We are seeking an experienced SAP L1 Support Engineer with a strong background in resolving high-volume user issues and providing exceptional frontline support. The ideal candidate should be adept at troubleshooting SAP-related incidents, maintaining structured documentation, and ensuring smooth communication between end-users and higher-level support...

We are seeking an IAM Operations L1 support Engineer around 1-2 Years Hands on experience any of the IAM tools like Sailpoint, Saviynt, Oracle IGA, OIM, OTD, OAM, CyberArk, Azure AD, Entra etc. and also. The role involves providing first-level technical assistance, managing user access, and ensuring smooth IAM operations.Key Responsibilities:Minimum 1 Year...

The Helpdesk L1 Technical Engineer is responsible for providing first-line technical support to end users, troubleshooting IT-related issues, and ensuring smooth operation of IT systems. This role requires excellent communication, basic technical knowledge, and a customer-centric approach to resolving IT problems.Role & responsibilitiesBachelors degree in...

Role & responsibilitiesRespond to the customer on App/Play Stores or on the email received via In-App feedback feature.• Try to either provide resolution or guide it to appropriate team ASAP.• Mobile Application Supporto Identify, categorize, prioritize, route, track, and close the issues identified/received from Play Store App Store Inbuilt review...

St. Fox is hiring L1 Network Security Engineers with hands-on experience in SSE, SASE, Zscaler (ZIA/ZPA), XDR, and SOC operations. The role involves monitoring, detecting, and responding to cybersecurity incidents, managing security tools, and collaborating with IT teams to enhance network and data protection.RequirementsExcellent communication and...

About the RoleWe are seeking an experienced IT Cloud Engineer who has hands-on expertise in Firewalls, Cloud platforms, TS Plus, Backup solutions, Windows Server 2016, and VMware. The candidate will be responsible for managing, configuring, and supporting IT infrastructure to ensure smooth business operations, system security, and high availability.Key...

Were looking for a proactive L1 NOC Engineer to monitor infrastructure, networks, and applications, ensuring smooth 24/7 operations. Youll handle basic incident management, troubleshoot issues, manage tickets, and support documentation efforts. Ideal candidates should have 13 years of experience in NOC/helpdesk roles, basic OS and cloud knowledge, and be...