L1 Support Engineer

We are seeking an experienced SAP L1 Support Engineer with a strong background in resolving high-volume user issues and providing exceptional frontline support. The ideal candidate should be adept at troubleshooting SAP-related incidents, maintaining structured documentation, and ensuring smooth communication between end-users and higher-level support...

We are seeking an IAM Operations L1 support Engineer around 1-2 Years Hands on experience any of the IAM tools like Sailpoint, Saviynt, Oracle IGA, OIM, OTD, OAM, CyberArk, Azure AD, Entra etc. and also. The role involves providing first-level technical assistance, managing user access, and ensuring smooth IAM operations.Key Responsibilities:Minimum 1 Year...

Role & responsibilities for L1 Support Engineer:Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services.Monitor network alarms, service performance, and incident management systems.Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs.Escalate incidents to...

Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2)Core (All)247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly.Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom).Tools: Site24x7, ManageEngine OpManager/Endpoint Central, Grafana, Azure/AWS monitors.Clear...

The Helpdesk L1 Technical Engineer is responsible for providing first-line technical support to end users, troubleshooting IT-related issues, and ensuring smooth operation of IT systems. This role requires excellent communication, basic technical knowledge, and a customer-centric approach to resolving IT problems.Role & responsibilitiesBachelors degree in...

MandatoryBachelor's degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline;2+ years of experience in the Mobile App SupportGood hands-on experience in Customer Centric supportAbility to differentiate between application & platform issues and proven track record of taking them to...

Role & responsibilitiesSupport Engineer must experience of application supportExcellent communication skillsProvide L1 application support for internal or client-facing systemsPerform incident, problem, and change management as per ITIL processesShift24*7

IT MNC – L1 Technical Support (Intl Voice, Noida)Immediate openings for US process. Req 0–4 yrs exp in Tech/Voice support, VPN, Outlook, Networking. Excellent English (Comm 9/10). Night shifts. Salary 3–5 LPA. Fresher can apply.

ROLES & RESPONSIBILITIESInfogain is seeking an experienced Active Directory Expert to join our team. As an Active Directory Expert, you will be responsible for designing, implementing, and maintaining Active Directory and Azure Active Directory (AAD) solutions for our clients. You will work closely with the project team and clients to understand business...

Key Responsibilities:Provide first-level support for hardware, software, and network issues.Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.Assist users with OS, application, and email-related issues.Handle basic network troubleshooting (LAN, Wi-Fi, VPN).Maintain IT asset inventory and documentation.Escalate complex issues...