L1 Support

We are currently seeking a L1 Support Professional to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Able to provide L1 support to client.Basic understanding of Payments domain.Good knowledge of Service Now ticketing tool.Willing to work in night shifts.Past experience of providing production support to any banking or non banking client is a...

We are seeking an experienced SAP L1 Support Engineer with a strong background in resolving high-volume user issues and providing exceptional frontline support. The ideal candidate should be adept at troubleshooting SAP-related incidents, maintaining structured documentation, and ensuring smooth communication between end-users and higher-level support...

Mandatory Skills:Basic understanding of IT infra (O365, Infrastructure) and ITIL FundamentalsBasic understanding of Windows Operating System, MS Office and Basic Networking conceptL1 Support (Basic network, troubleshooting, active directory, Vpn, dhcp)Excellent Interpersonal Communication skillsLearning AttitudeComm Skills need to be excellentPreferably...

Role & responsibilities for L1 Support Engineer:Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services.Monitor network alarms, service performance, and incident management systems.Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs.Escalate incidents to...

L1 Networking Engineer (Voice Support) We're Hiring L1 Networking Engineer (Voice Support) Location: Sec-81, SEZ, Noida Shift: US Shifts (24x7) – Both side cab facility Joining: Immediate Joiners Preferred Qualification:Graduate with a Computer Science background (Mandatory) Engineering degree or certifications in Networking...

meaningful work experience, and preferably with a background in leading techinnovation projects and development teamsProven track record in managing Network and Security for highly critical environmentsResponsibilities & Duties :Basic concepts of Router,switch,Firewall and WirelessProviding First level troubleshooting and support to userCommunication Link...

Service Desk - L1 and L2 Support Tech Mahindra is Hiring for Service desk Role - L1 and L2 Support (WFO) Roles & Responsibilities:Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. ...

ROLES & RESPONSIBILITIESA role that involves providing technical support for IT infrastructure, including desktop/laptop preparation. This role requires experience with troubleshooting and resolving Hardware issues.Desktop managementPrinter Installation & configuration,Window Operating System Installation & configuration,Antivirus installation & management...

Cyfuture Noida, Uttar Pradesh, India (On-site)Job Title: L1 Support Desktop Support EngineerExperience Required: Minimum 2 YearsLocation: NoidaSalary Range : 18 k- 22k monthlyJob Description:We are seeking a skilled and proactive L1 Support with at least 2 years of hands-on experience in IT support. The ideal candidate will be responsible for...

As a Technical Support Specialist, you will be responsible for providing first-line technical support to end-users through phone, email, and in-person interactions. Your primary duties will involve diagnosing and resolving hardware and software issues reported by users in a timely and efficient manner. It will be crucial to log and track support requests in...