Customer Success Executive

2 weeks ago

Bengaluru, Karnataka, India The Elevaate Alchemy Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Company Description

The Elevaate Alchemy is a luxury wellness brand offering transformational global retreats, energy mastery workshops, and holistic coaching programs. We blend ancient yogic sciences, Ayurveda, breathwork, and modern energy medicine to create immersive experiences for leaders and conscious professionals. Our offerings include transformational yoga and breathwork retreats, mindset and lifestyle coaching, and energy mastery workshops. We serve visionary leaders, wellness practitioners, and conscious individuals seeking deep transformation. Our aim is to help clients overcome burnout, mental and emotional blocks, and align with their highest potential.

Role Description

This is a full-time on-site role for a Customer Success Executive located in Bengaluru. The Customer Success Executive will be responsible for ensuring customer satisfaction, maintaining customer retention, providing customer support, and managing customer accounts. The role involves regularly interacting with clients, understanding their needs, and providing solutions to enhance their experience with our services. The executive will also analyze customer feedback and work collaboratively with internal teams to improve our offerings.

  • Manage CRM and all customer data
  • Respond on time to inquiries and messages that come in through different communication channels(Insta, WhatsApp, Website, Phone Calls )
  • Generate leads for our signature programs using our existing client base.
  • Handle billing and reporting
  • Be the SPOC for all members of our retreats and programs - including creating groups and sending updates to nurture the community.

Qualifications

  • Customer Satisfaction and Customer Retention skills
  • Customer Support and Account Management skills
  • Strong Analytical Skills
  • Excellent communication and interpersonal skills
  • Ability to work on-site in Bengaluru
  • Experience in the wellness or luxury brand sector is a plus
  • Bachelor's degree in Business, Marketing, or related field

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India Karix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role: Sr. Executive - Customer SuccessJob Location: BangaloreJob Responsibilities:Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on drivingjoint success.Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs.Act as...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India IDDION SOLUTIONS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionIDDION SOLUTIONS is a future-ready platform for identity and workforce management. Our flagship brand, RegX, is a Contract Labour Management Solution (CLMS) designed to streamline onboarding to offboarding, digitizing contingent workforce management with transformed compliance, and real-time centralized insights of the extended workforce....

  • Customer Success Executive

    7 days ago

    Bengaluru, Karnataka, India Mudrex Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe at Mudrex are a cryptocurrency investment platform that aims to revolutionize the digital asset space. We empower individuals and institutions to invest with confidence by offering state-of-the-art technology, expert insights, and a secure environment to manage their crypto investments. Our mission is to simplify the process of...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India Enterspace Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionDesignation: Customer Success ExecutiveLocation: Malleswaram, Bengaluru.Department: BusinessReporting to: Director – Business HeadRole OverviewWe are looking for a Customer Success Executive who can deliver high standards of client service through proactive follow-ups, professional communication, and excellent presentation skills. The...

  • Customer Success Executive

    4 weeks ago

    Bengaluru, Karnataka, India QpiAI Full time

    Job DescriptionAbout UsAt QpiAI, were building the future of AI and Quantum technologies. As a fast-growing deep tech company, were redefining how learners engage with next- generation skills. Our learner success team plays a critical role in ensuring each student achieves their goals with confidence and clarity.We are looking for a Customer Success...

  • Customer Success Executive

    4 weeks ago

    Bengaluru, Karnataka, India QpiAI Full time

    About UsAt QpiAI, we're building the future of AI and Quantum technologies. As a fast-growing deep tech company, we're redefining how learners engage with next- generation skills. Our learner success team plays a critical role in ensuring each student achieves their goals with confidence and clarity.We are looking for a Customer Success Executive who will be...

  • Executive - Customer Success

    2 weeks ago

    Bengaluru, Karnataka, India Probe42 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About ProbeProbe42 is a leading Fintech company that offers rich data insights on companies in India. Our platform provides access to over 500+ data points on 2.5 million companies, which are meticulously collected and curated from 760 data sources. Our comprehensive data points comprise detailed financials, such as balance sheets, profit and loss accounts,...

  • Customer Success Executive

    4 weeks ago

    Bengaluru, Karnataka, India Learnyst Full time

    Job Summary:The Customer Success Executive is responsible for building and maintaining strong relationships with customers to ensure their satisfaction and success with our products or services. They act as a trusted advisor, help customers achieve their goals, and work proactively to prevent churn while identifying opportunities for growth.Key...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India DashLoc - Gen AI Multi-Location Hyperlocal online Presence Platform Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role OverviewThe Customer Success Executive (CSE) is a dedicated point of contact for our clients, focused on building strong relationships and ensuring their overall satisfaction and success. This role involves managing a range of inquiries, providing essential support, and coordinating with various internal teams to deliver comprehensive solutions.Key...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85 PERCENT of the Fortune 500. Our...