Call Quality Audit

Job Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and Responsibilities- Conduct call audits to ensure compliance with quality standards and regulations.- Monitor calls for quality assurance purposes, identifying areas of excellence and...

Job Title : Soft Skills Audit (Call Quality Audit) Experience : 0.5 to 6 Years Shift Time: Rotational Night Shift Job Location: Chennai - Perungulathur No Of Position : 10 Roles and Responsibilities Conduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of...

Job Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and areas...

Please find below Venue details:Interview Date & Time:  6th Sep 2025 and 9:30 AMVenue:Movate Technologies Pvt Ltd (Formerly CSS Corp),Address:B14, Phase 1, MEPZ SEZ,Tambaram Sanatorium, Chennai, Tamil Nadu 600045Contact Person: Mr. Vignesh SekarRoles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and...

Quality Assurance Specialist Job Description">We are seeking a highly skilled Quality Assurance Specialist to conduct call audits and ensure compliance with quality standards and regulations.Key Responsibilities:Conduct thorough call audits to identify areas of excellence and improvement opportunitiesMonitor calls for quality assurance purposes, analyzing...

Job Opportunity:Call Quality Specialist Position:The role of the Call Quality Specialist is to ensure that calls meet the required standards and regulations. The specialist will be responsible for conducting call audits, monitoring calls for quality assurance purposes, identifying areas of excellence and areas for improvement, and participating in call...

Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team in the call center role. In this position, you will be responsible for ensuring the highest standards of quality in customer interactions.About the RoleThis is a challenging and rewarding opportunity to work in a dynamic environment where no two days are the same. As a...

Roles and ResponsibilitiesConduct call audits to ensure quality standards are met.Provide feedback to agents on their performance during calls.Monitor calls for quality assurance purposes, identifying areas of improvement.Perform quality monitoring activities to maintain high-quality service delivery.Office timings: 10am to 8pm.week off: Rotaional (sat & sun...

Call quality specialists play a pivotal role in upholding the highest standards of customer interactions.About the RoleThis position involves conducting thorough audits of calls, monitoring them for adherence to quality benchmarks and identifying areas for improvement. The ideal candidate will have experience in BPO or customer service, a strong grasp of...

Job descriptionQuality AnalystLanguage: Good English with Kannada & HindiRoles and ResponsibilitiesRandomly audit required number of calls on daily basis.Providing timely and accurate feedback to agents for improvement areas.Take corrective actions by doing data analysis to improve process efficiency.Work upon the action plans to improve Quality...