Quality Analyst

2 weeks ago


Chennai, Tamil Nadu, India Vecura Wellness Clinic Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Roles and Responsibilities

  • Conduct call audits to ensure quality standards are met.
  • Provide feedback to agents on their performance during calls.
  • Monitor calls for quality assurance purposes, identifying areas of improvement.
  • Perform quality monitoring activities to maintain high-quality service delivery.
  • Office timings: 10am to 8pm.

  • week off: Rotaional (sat & sun compulsory working )


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