Call Quality Specialist

Quality Assurance Specialist Job Description">We are seeking a highly skilled Quality Assurance Specialist to conduct call audits and ensure compliance with quality standards and regulations.Key Responsibilities:Conduct thorough call audits to identify areas of excellence and improvement opportunitiesMonitor calls for quality assurance purposes, analyzing...

Job Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and Responsibilities- Conduct call audits to ensure compliance with quality standards and regulations.- Monitor calls for quality assurance purposes, identifying areas of excellence and...

Job Title : Soft Skills Audit (Call Quality Audit) Experience : 0.5 to 6 Years Shift Time: Rotational Night Shift Job Location: Chennai - Perungulathur No Of Position : 10 Roles and Responsibilities Conduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of...

Job Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and areas...

Job Title: Quality Assurance SpecialistWe are seeking a highly skilled and experienced Quality Assurance Specialist to oversee and drive the quality program within our customer service center.The ideal candidate will have a deep understanding of call center operations, including quality assurance policies, procedures, and standards. They will be responsible...

Job Role: Call Quality Evaluation SpecialistSummary: We are seeking a highly skilled Call Quality Evaluation Specialist to join our team. This role involves conducting thorough call audits to ensure compliance with quality standards and regulations.Responsibilities:Quality Assurance: Conduct regular call audits to identify areas of excellence and improvement...

Call Quality Audit: Jobtitle: Soft Skill Quality Audit and Language CoachWorkLocation: Shriram Gateway- PerungulathurNoof Positions: 5Shift Time : Night Shift(5.30 PM to 2.30 AM)Expectations:Experience in Coaching/Training DeliveryShould be open to work in any shift.Enjoy challenging and diverse workassignments in a fast-paced environment.Rolesand...

Call quality specialists play a pivotal role in upholding the highest standards of customer interactions.About the RoleThis position involves conducting thorough audits of calls, monitoring them for adherence to quality benchmarks and identifying areas for improvement. The ideal candidate will have experience in BPO or customer service, a strong grasp of...

Real-Time Calling SpecialistWe are seeking a skilled Real-Time Calling Specialist to join our team and play a pivotal role in designing, scaling, and optimizing real-time calling pipelines for AI voice agents.Key Responsibilities:Design and scale real-time calling pipelines for ultra-low latency and reliability.Develop and integrate LiveKit, SIP/CPaaS, and...

Job Title: Cold Calling Specialist – IT Sales & MarketingLocation: Chennai (Hybrid) Experience: 1 to 2 years in International Cold Calling Looking to grow your career in IT Sales with global exposure? We are hiring Cold Calling Specialists for our dynamic IT Sales & Marketing team. This is an excellent opportunity to leverage your cold calling experience...