Voice Quality Specialist

3 days ago


Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 8,00,000 - ₹ 12,00,000

Call quality specialists play a pivotal role in upholding the highest standards of customer interactions.

About the Role

This position involves conducting thorough audits of calls, monitoring them for adherence to quality benchmarks and identifying areas for improvement. The ideal candidate will have experience in BPO or customer service, a strong grasp of call auditing, monitoring, and calibration processes, as well as excellent communication skills and the ability to work independently with minimal supervision.



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