Sr Quality Analyst//International BPO//Voice Process

2 days ago


Chennai, Tamil Nadu, India Hiresquad Resources Full time

Leading BPO in Chennai

Role - Sr Quality Analyst

International Voice Process

Require minimum 1 Year Experience as Quality Analyst in International Voice Process

Worked on 7QC tools

CTC UPTO 6LPA

US SHIFTS

Looking for Excellent Communication Skills

Virtual Interviews

WORK FROM OFFICE

Education- Graduate

Experience required-

  • 2years + Experience as a Quality Analyst in International Voice Process in International BPO
  • Strongly worked on QUALITY Matrices
  • Excellent transactional quality domain knowledge
  • Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and

technologies

Knowledge of analyzing, Driving improvement & Innovation

Roles & responsibilities-

  • Drive continuous improvement for Transaction Quality and Delivery
  • Manage claim Quality & Client related KPIs
  • Evaluate effectiveness of TQ interventions
  • Strengthen Quality management processes / framework to improve quality delivery
  • Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectations
  • Generate and implement out of the box ideas and Process improvement initiatives in the


  • Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 30,00,000 - ₹ 60,00,000

    Sr Quality AnalystWe are seeking a highly skilled professional to fill the role of Sr Quality Analyst in an International Voice Process. This position requires a minimum of 1 year of experience as a Quality Analyst in an International Voice Process.The ideal candidate will have:A strong background in quality matrices and transactional quality domain...


  • Chennai, Tamil Nadu, India Hiresquad Resources Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    MNC in ChennaiHiring For Process TrainerInternational Voice ProcessINTERNATIONAL CUSTOMER SERVICE EXPERIENCE IS MANDATORYRequire Excellent communication skills.CTC UPTO 6.5LPA Based on Experience and Last CTCProcess TrainerEligibility : Must have 1+ experience as an Process Trainer in International BPO in International Voice ProcessExperience in giving...


  • Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 2,50,000 - ₹ 6,00,000

    Quality Improvement SpecialistThis is an exceptional opportunity to drive quality enhancement and deliver outstanding results in a fast-paced international environment.A minimum of 1 year experience as a Quality Analyst in International Voice Process is required.Strong working knowledge of TTQ (Training; Transaction Quality) systems, tools, and technologies...


  • Chennai, Tamil Nadu, India Fly Consulting Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: International Voice Process Associate.Location: ChennaiIndustry: [BPO / Customer Service / etc.]Job Overview:We're looking for a motivated International Voice Process Associate to join our team. In this role, you'll deliver outstanding customer service to international clients, primarily through voice support. The ideal candidate will have strong...

  • Voice Analyst

    3 weeks ago


    Chennai, Tamil Nadu, India Consolidated Analytics Full time

    Job DescriptionWalk in for International voice process.Broker Price Opinion (BPO) is responsible for managing the process of obtaining broker price opinions for the banks/mortgage companies. This role involves working with real estate agents, clients, and internal teams to ensure the timely and accurate completion of BPO reports.Key...

  • Voice Analyst

    2 days ago


    Chennai, Tamil Nadu, India Consolidated Analytics Full time US$ 40,000 - US$ 80,000 per year

    Walk in forInternational voice process.Broker Price Opinion (BPO) is responsible for managing the process of obtaining broker price opinions for the banks/mortgage companies. This role involves working with real estate agents, clients, and internal teams to ensure the timely and accurate completion of BPO reports.Key Responsibilities:•Coordinate the BPO...


  • Chennai, Tamil Nadu, India Vibgyor Concepts Full time ₹ 4,50,000 per year

    Hiring for International Voice - Email & Chat processUS ProcessMin 1 yr experience in International BPO- Customer Support Location- ChennaiCandidate should be ready to work from office Salary Upto 4.5 lpa Call Heena for more info.. Required Candidate profileExcellent communication in English is requiredImmediate joiners preferredCandidate should be ready...


  • Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 4,32,000 per year

    Job Title: Customer Support Executive International Voice Process - ChennaiLocation: ChennaiJob Type: Full-Time (Night Shift)Experience: Minimum 1 year in International Voice ProcessQualification: Undergraduate / Graduate (any stream)Shift: US ShiftCTC: 4.3 LPANP: 0-15 DaysKey words: International Voice, International BPO, International call centre, US...


  • Chennai, Tamil Nadu, India Lemonpeak Marketing Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job descriptionGreetings from LemonpeakLemonpeak is hiring for International Telecom Voice Process- Should be Flexible to work in Night shift- Cabs are not provided.- Work from office Only.Candidate Must Have:- Inbound International Voice Process Experience.- Excellent Communication (Able to communicate with US Natives)- Strong analytical and Interpersonal...

  • Voice/Nonvoice BPO

    4 weeks ago


    Chennai, Tamil Nadu, India Atos Global It Solutions And Services Private Limited Full time

    Job DescriptionLocation: Siruseri, ChennaiMode: Work from office (Mon-Fri)Experience: Minimum 2 to 3 years in BPO-BFSI sectorSkillset: Non-Voice BPO processWe are looking for dedicated and experienced professionals to join our team in handling pension funds and insurance processKey Responsibilities:1. Deliver timely and accurate resolution to customer...