Call Quality Improvement Consultant

Job Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and Responsibilities- Conduct call audits to ensure compliance with quality standards and regulations.- Monitor calls for quality assurance purposes, identifying areas of excellence and...

Job Title : Soft Skills Audit (Call Quality Audit) Experience : 0.5 to 6 Years Shift Time: Rotational Night Shift Job Location: Chennai - Perungulathur No Of Position : 10 Roles and Responsibilities Conduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of...

Job Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and areas...

Please find below Venue details:Interview Date & Time:  6th Sep 2025 and 9:30 AMVenue:Movate Technologies Pvt Ltd (Formerly CSS Corp),Address:B14, Phase 1, MEPZ SEZ,Tambaram Sanatorium, Chennai, Tamil Nadu 600045Contact Person: Mr. Vignesh SekarRoles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and...

Job DescriptionThe primary objective of this role is to enhance Advisor productivity within the organization by conducting thorough Call Audits, providing detailed feedback and recommendations for continuous improvement.We are seeking a highly skilled Quality Audit professional with hands-on experience in contemporary Conversion centric (Sales Process) Call...

Call Quality Audit: Jobtitle: Soft Skill Quality Audit and Language CoachWorkLocation: Shriram Gateway- PerungulathurNoof Positions: 5Shift Time : Night Shift(5.30 PM to 2.30 AM)Expectations:Experience in Coaching/Training DeliveryShould be open to work in any shift.Enjoy challenging and diverse workassignments in a fast-paced environment.Rolesand...

Job Title: Call Quality Specialist">Our team is seeking a highly skilled professional to play a critical role in ensuring the effectiveness and quality of customer interactions conducted by sales executives. The ideal candidate will have experience in quality analysis, call auditing or training support, preferably in a sales-driven environment.">Key...

Lead Role OverviewA high-level summary of this role is as follows: Lead the team to achieve quality targets and improve performance. Ensure correction of errors, provide face-to-face feedback, and generate QA reports.About The RoleThe ideal candidate will participate in client calls, identify methods to achieve quality targets, and implement them with...

Job Title: Assistant Quality ManagerWe are seeking an accomplished quality professional to lead process improvement initiatives and drive service delivery excellence.The ideal candidate will be responsible for developing and implementing quality management systems, collaborating with cross-functional teams, and analyzing complex data to share key insights...

DesignationASSOCIATE CONSULTANTNo of Positions1Experience4 5-8 YearsSkill Primary Cisco APPS -Cisco Contact Center Architecture Sol -Cisco Hosted Collaboration SolutionQualificationB-Tech Posting Expert level understanding of Contact Center Components solutions Call flow and Integrations Excellent understanding in Workforce Optimization solutions...