Client Coordinator

2 weeks ago


Chennai, Tamil Nadu, India Mcare Pro Health Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

MCARE PRO WALK-IN INTERVIEWS

We're hiring for the following positions:

Client Coordinator

• International Voice Process (Night Shift)

• Non-Voice Process (Day & Night Shift)

AR Caller (Accounts Receivable) Night Shift

Cab Facility: Not provided

Eligibility: Open to all Any graduate or non-graduate with strong English communication skills

Location:

9807 KL Towers, Ayyappakkam Main Road,

Next to KFC & Arya Bhavan, Ayyappakkam, Chennai 600077

Walk-in Interviews: Monday Friday, from 9:30 PM onwards

Key Responsibilities:

  • Handle inbound and outbound patient calls regarding appointments, cancellations, and general queries
  • Verify insurance details and assist with prior authorization processes
  • Ensure strict adherence to HIPAA guidelines and maintain patient confidentiality
  • Provide clear instructions for medical procedures and confirm scheduled appointments
  • Accurately document call details and update patient records in the billing system
  • Collaborate with internal teams to resolve billing discrepancies and support claim processing

Shift Timings:

  • Day Shift: 9:30 AM 6:30 PM
  • Night Shift: 9:30 PM onwards

(For Night Shift fixed Saturday Sunday Off)

Candidate Requirements:

  • Excellent verbal communication in English with neutral accent (no mother tongue influence)
  • Willingness to work night shifts consistently
  • Basic computer literacy and ability to learn billing software
  • Prior experience in medical billing or voice process is a plus, but not mandatory
  • Strong interpersonal skills and a customer-first attitude

Why Join Us?

  • Inclusive hiring Freshers and experienced candidates welcome
  • Opportunity to gain exposure to US healthcare processes
  • Supportive team environment with training provided
  • Fixed weekend offs (Saturday & Sunday)

Come join a growing team at Mcare Pro and build your career in the international medical billing industry


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