Client Account Manager
2 days ago
About Maths.Engineering
Maths.Engineering is a first-of-its-kind digital learning platform dedicated to transforming how engineering mathematics is taught across institutions. Through step-by-step animated video content aligned with university syllabi, we help students learn faster and more effectively. Our platform is used by students and colleges across India, and we are expanding rapidly through institutional partnerships.
Role Overview
We are hiring a
Client Account Manager
with
around 1 year of experience
to support our college partnerships. This role will involve managing relationships with faculty coordinators, onboarding students, and ensuring active usage of our platform within partnered institutions.
Key Responsibilities
- Act as the point of contact for assigned college accounts
- Support onboarding of new colleges—coordinate with staff and student groups
- Assist in conducting orientation sessions and training (both online & on-site)
- Monitor platform usage and engagement across assigned institutions
- Share important academic updates and resources with college users
- Maintain ongoing communication with faculty/staff and collect feedback
- Coordinate with internal teams to resolve queries and ensure smooth operations
Who Can Apply
- Candidates with
6 months to 1.5 years of experience
in account management, client servicing, customer support, or operations - Background in
EdTech, education, or tech support
is a plus - Strong
English communication skills
(spoken and written) - Knowledge of Tamil or other South Indian languages is an advantage
- Organized, proactive, and able to handle multiple client accounts
- Comfortable using tools like Google Sheets, Excel, email, and WhatsApp for coordination
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