Client Servicing

2 days ago


Chennai, Tamil Nadu, India Illuminate Communication Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Client Servicing & Account Manager

Location:
Chennai (Onsite) ·
Experience:
2+ years ·
Type:
Full-time

About the Role

Join
Illuminate Communication
, a branding & marketing studio, as the bridge between clients, our design/content teams, and the founder. You'll keep projects moving, clients informed, and timelines on track.

Key Responsibilities

  • Coordinate with clients (daily/weekly) and maintain clear communication
  • Convert client inputs into crisp briefs & MoMs for the team
  • Manage timelines, deliverables, approvals, and follow-ups
  • Share project updates and monthly performance/delivery reports
  • Assist with decks, proposals, and presentation prep

Ideal Candidate

  • 2+ years in a creative/digital agency servicing role
  • Excellent written & verbal communication; client-facing confidence
  • Highly organised, detail-driven, and proactive
  • Familiar with branding, social media, and creative workflows

Tools & Ways of Working

  • Google Workspace (Docs/Sheets/Slides), Email/WhatsApp Business
  • Creating a cool workflow using - Asana/Notion/Trello
  • Basic comfort with Sheets for timelines & reports
  • Experience supporting shoots/events/client meetings

How You'll Make an Impact

  • On-time delivery & smooth approvals
  • High client satisfaction & quick response times
  • Accurate briefs/MoMs and reduced rework

Why You'll Love Working With Us

  • Creative, collaborative environment
  • Work across premium brands & varied projects
  • Real ownership and room to grow

To Apply:

Email

with subject
"Account Manager – Your Name"
.

Include your CV + 3–5 lines on why you're a fit (links to any decks/case studies welcome).


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