Client Services Representative

3 days ago

Chennai, Tamil Nadu, India Amvik Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Overview:

We are seeking a highly motivated and customer-focused individual to join our healthcare team as a Medical Billing Customer Service Representative. The ideal candidate will be responsible for assisting patients with billing inquiries, resolving issues related to insurance claims, assisting with medical records, and providing exceptional customer service to ensure a positive patient experience.

Position- Client Service Representative

Location - Porur, Chennai, TN

Positions Numbers: 3

Shift Timing: 8:30pm to 5.30am IST Night Shift

Responsibilities:

  • Respond to patient inquiries regarding billing, insurance claims, medical records, and account balances.
  • Provide clear and accurate information to address patient concerns.
  • Explain billing statements and charges to patients clearly and understandably.
  • Assist patients in understanding insurance coverage and co-payment responsibilities.
  • Work collaboratively with the RCM team to resolve insurance-related issues.
  • Assist patients in setting up payment plans and explain available financial assistance programs.
  • Provide guidance on acceptable payment methods and options.
  • Verify and update patient insurance information to ensure accurate billing.
  • Maintain accurate and detailed records of patient interactions and resolutions.
  • Document any changes or updates to patient accounts.
  • Handle challenging situations with patience and professionalism.
  • Collaborate with other departments, including RCM and Credentialing, to address complex issues.
  • Communicate effectively with internal teams to ensure a coordinated approach to problem resolution.

Qualifications:

  • Proven experience in customer service in a medical billing setting.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical abilities.
  • Familiarity with insurance plans, billing processes, and reimbursement.
  • Proficient in using billing software and electronic health records (EHR).
  • Ability to work independently and collaboratively within a team.

Interested candidates can reach us out at

Ph no

Immediate joiners preferred.

  • Field Service Representative

    7 days ago

    Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 2,79,298 per year

    A Field Service Representative (FSR) is responsible for providing on-site customer support including installation, repair, maintenance, troubleshooting, and testing of equipment and systems. They ensure work progresses according to schedule and maintain strong customer relationships. The FSR serves as the company's representative in the field, addressing...

  • Territory Service Representative

    2 hours ago

    Chennai, Tamil Nadu, India Blue Dart Express Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Territory Service Representative Pickup1. Pickup as per SOP2. Timely pickup at customer place as per cut off timing3.Check if serviceable location4. Count number of shipments at the customer and take acknowledgement on the pickup sheet5. Inscan the shipment at the office and handle Rapid entry6. Primary and secondary sorting of the shipments7. Bagging...

  • Client Service Executive

    1 week ago

    Chennai, Tamil Nadu, India Workfreaks Business Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Communicating with clients via phone calls, emails Identifying and resolving client & Vendor queries Building and maintaining long-lasting business relationships with clientsEnsuring to respond to client queries in a professional and timely manner

  • Client Service Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Workfreaks Business Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Communicating with clients via phone calls, emailsIdentifying and resolving client & Vendor querie Building and maintaining long-lasting business relationships with clients Ensuring to respond to client queries in a professional and timely manner

  • Service Representative Manager

    2 days ago

    Chennai, Tamil Nadu, India Earning Curve LLP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title:Service Representative ManagerDepartment:Operations, Managed ServicesReports To:Managed Services ManagerLocation:Chennai, IndiaEmployment Type:Full-TimeHybrid/Onsite:Onsite presence in Chennai required, with potential for hybrid work based on performance.Position SummaryThe Service Representative Manager, within the Customer Service Department, is...

  • Customer Service Representative

    4 days ago

    Chennai, Tamil Nadu, India Earning Curve LLP Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Customer Service RepresentativeDepartment:Operations, Managed ServicesReports To:Managed Services ManagerLocation:Chennai, IndiaPosition Summary:The Customer Service Representative (CSR) plays a critical role in supporting OPOS's mission by serving as the primary point of contact for patients, providers, and other stakeholders. The CSR is...

  • Telesales Representative

    2 days ago

    Chennai, Tamil Nadu, India GIGABUCKZ Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionGigabucks Solutions specializes in delivering top-tier business process outsourcing solutions for international clients. With a strong presence in the UK, US, and India, we help businesses optimize operations, reduce costs, and achieve consistent growth. Our services include customer support, lead generation, virtual assistance, data...

  • Client Servicing Extraordinaire

    2 weeks ago

    Chennai, Tamil Nadu, India PromoPower Promotion & Events Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPromoPower Promotion & Events (P3Events), based in Chennai, specializes in creating brand experiences through meticulous planning and execution. Over the past two years, we have redefined corporate event management with unmatched expertise and innovative approaches. Our mission is to craft unforgettable experiences that surpass clients'...

  • Territory Service Representative

    2 days ago

    Chennai, Tamil Nadu, India Blue Dart Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    TERRITORY SERVICE REPRESENTATIVE (BIKERS)DeliveryUnloading the bags from vehicleScan the shipmentsPrimary Sorting and Secondary sortingOutscan the shipments as per delivery routeDelivering the shipment as per package address only6 Take an acknowledge form customers through device ( BYOD)Update correct status code for undelivered shipments at customer...

  • Client Servicing Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Numoo HR Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    { Note-- This role is for 1 - 2 years experienced candidates kindly don't apply if you have 2+ years of experience. }Client Servicing ExecutiveWork Location: Chennai1-2 years of experience in client servicing/account management within an advertising/creative agency (mandatory)3 LPA -4 LPAJob Summary:We are seeking a dynamic and client-focused Account Manager...