Senior Customer Service Representative
13 hours ago
Senior Customer Service Representative Email Back Office
Apply Now:
Send your resume to
Job Overview:
Location: Chennai
Work Mode: Work From Home / Hybrid (Flexible)
Shift Timing: Night Shift Saturday to Friday (5 working days),
Roles and Responsibilities
- Provide exceptional customer service to clients through email support, ensuring timely resolution of their queries and concerns.
- Handle international non-voice processes with ease, demonstrating strong communication skills both verbally and written.
- Utilize typing speed to efficiently process customer requests, maintaining accuracy and attention to detail at all times.
- Demonstrate proficiency in BPO non-voice processes, including email support, chat support, or other related functions.
- Possess excellent English language skills (spoken & written) for effective interaction with customers worldwide.
Desired Candidate Profile
- 1-2 years of experience in a similar role or industry (customer service).
- Bachelor's degree in Any Specialization (B.A/B.B.A/B.M.S.).
- Excellent communication skills for handling international clients via email support.
- Proficient in using technology-based tools for efficient processing of customer requests.
-
Customer Service Representative
4 days ago
Chennai, Tamil Nadu, India Fenlyon Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Chennai. The Customer Service Representative will be responsible for managing customer interactions, ensuring customer satisfaction, and addressing inquiries or issues. The role includes delivering exceptional customer experiences, resolving concerns, and...
-
Customer Care Senior Representative
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Care Senior Representative Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established...
-
Senior Territory Service Representative
9 hours ago
Chennai, Tamil Nadu, India Blue Dart Express Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per yearSENIOR TERRITORY SERVICE REPRESENTATIVE Delivery1. Unloading the bags from vehicle2. Scan the shipments3. Primary Sorting and Secondary sorting4. Outscan the shipments as per delivery route5. Delivering the shipment as per package address only6 Take an acknowledge form customers through device (BYOD)7. Update correct status code for...
-
Customer Service Representative
3 hours ago
Chennai, Tamil Nadu, India Sulekha Full time ₹ 4,00,000 - ₹ 8,00,000 per yearA Customer Service Representative (CSE) will provide product/services information, resolve any emerging problems with accuracy and efficiency that our customer accounts might face. CSE Should Have excitement to help customers, must be polite, empathetic, and passionately communicative. Think from the customer's angle and support them when necessary....
-
Chennai, Tamil Nadu, India Fortune Bio Tech & Pharmaceutical Healthcare Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Description The primary responsibilities of a Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and collaborating with other departments to ensure a positive customer experience. Handles customer inquiries, resolves...
-
Field Service Representative
2 days ago
Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 2,79,298 per yearA Field Service Representative (FSR) is responsible for providing on-site customer support including installation, repair, maintenance, troubleshooting, and testing of equipment and systems. They ensure work progresses according to schedule and maintain strong customer relationships. The FSR serves as the company's representative in the field, addressing...
-
JD Senior Customer Service Operation Agent
8 hours ago
Chennai, Tamil Nadu, India ECS Group Full time ₹ 1,04,000 - ₹ 1,30,878 per yearECS Group is the largest integrated General Sales and Service Agent(GSSA) in the world. We have 173 offices spanning more than 52 countries.More than 1300+ peopleachieving the highestin performance, facing great challenges and going beyond personal limits.For many decades,we have been working tirelessly to offer our principals and customer forwarders with...
-
Customer Service
1 week ago
Chennai, Tamil Nadu, India Matrimony Full time ₹ 2,00,000 - ₹ 12,00,000 per yearCustomer ServiceTamil NaduPosted On07 Oct 2025End Date09 Oct 2025Required Experience0 - 1 YearsBasic SectionNew Job Title-No. Of Openings50BANDBand 1GradeLevel 1DesignationCustomer Service AssociateCampus/Non Campus-Employment Type-Requisition TypeNewEmployee Category-TAT30Closing Date09 Oct 2025OrganisationalCompanyMatrimony.ComBusiness UnitMM-Bharat...
-
Customer Sales Representative
2 days ago
Chennai, Tamil Nadu, India Blende Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe're Hiring: Customer Sales RepresentativeBrand:Blende – Skincare, Haircare & BodycareLocation:Maduravoyal, ChennaiJob Type:Full-time, work from officeSalary:As per market standardsAtBlende, we believe every conversation should glow with the same energy as our skincare. We're looking for aCustomer Sales Representativewho can connect with our customers,...
-
Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Genesis Finserve Full time ₹ 2,16,000 - ₹ 2,40,000 per yearWE ARE HIRING FOR THE ROLE : CUSTOMER SERVICELOCATION : T.NAGARSALARY RANGE 18K -20KONLY FEMALE CANDIDATE CAN APPLYKey Responsibilities:Handle inbound and outbound calls, emails, and chat support.Assist customers with product/service-related queries and provide timely resolutions.Maintain accurate records of customer interactions and transactions.Coordinate...