Inside Sales Executives

2 days ago

Mumbai, Maharashtra, India DC Consultants Full time ₹ 2,50,000 - ₹ 7,50,000 per year


Job Description:

As a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you'll be part of a high-energy team that drives the company's primary revenue engine.

Key Responsibilities:
  • Lead Engagement & Conversion : Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
  • Upsell & Cross-Sell: Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.
  • Product Mastery: Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.
  • Pipeline Management: Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.
  • Customer Experience: Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.
  • Market Feedback Loop: Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.

Must-Have Qualifications
  • Fluent English & Hindi; clear, engaging phone presence.
  • 1–3 years' experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).
  • Proven record of hitting monthly revenue / conversion targets.
  • Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).
  • Proficient with CRMs, spreadsheets, and virtual meeting tools.
  • High empathy, consultative mindset, and strong objection-handling skills.

Experience in the EdTech sector is a significant plus.

Nice-to-Have
  • Familiarity with early-years education or parenting products.
  • Exposure to outbound call campaigns or dialer systems.
  • Knowledge of upsell/cross-sell frameworks and data-driven selling.


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