
IT Support Engineer
10 hours ago
We are seeking a skilled and proactive IT Support Engineer to manage and support our IT infrastructure. This includes server administration, operating system installation, firewall security management, and desktop/laptop support. The ideal candidate will ensure the smooth functioning of IT systems, secure network environments, and timely technical support for end users.
Key Responsibilities:
Server and OS Support
- Install, configure, and maintain Windows/Linux servers.
- Perform routine server backups, patching, and performance tuning.
- Monitor system health and proactively resolve server-related issues.
- Implement and maintain virtualization environments (VMware/Hyper-V, etc.).
Operating System Installation and Maintenance
- Install, configure, and troubleshoot Windows/Linux OS on servers and end-user systems.
- Maintain updated OS versions and apply necessary security patches.
Firewall and Network Security
- Configure and manage firewalls (e.g., Fortinet, SonicWall, Cisco ASA).
- Monitor firewall logs and implement security rules and policies.
- Conduct regular security audits and assist in vulnerability assessments.
- Ensure compliance with organizational IT security protocols.
Desktop and Laptop Support
- Provide technical support for desktops, laptops, printers, and peripherals.
- Troubleshoot hardware/software issues, application installations, and driver updates.
- Manage and maintain asset inventory and support documentation.
User and Service Support
- Provide Level 1 & 2 support to internal users, both onsite and remotely.
Set up and configure new users, email accounts, and access permissions.
Job Type: Full-time
Pay: ₹15, ₹28,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Application Question(s):
- ARE YOU FROM KOCHI?
- DO YOU OWN A VEHICLE?
- HOW MANY YEARS OF EXPERIENCE YOU HAVE WITH DESKTOP SUPPORT?
Work Location: In person
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