Linux Support Engineer

19 hours ago


Cochin, Kerala, India Voxbay Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Linux Support Engineer

Location: Kochi/Ernakulam

Vacancy:2

Company Description

Voxbay is a global leader in enterprise communications systems. The company provides Cloud Telephony, unified communications, contact centres and related services to leading businesses and organizations around the world. Enterprises of all sizes depend on Voxbay for state-of-the-art communication that improves efficiency, collaboration, customer service, and competitiveness.

Role Description

This is a full-time on-site role located in Kochi for a Linux Support Engineer. The Linux Support Engineer will be responsible for maintaining, troubleshooting, and administering Voxbay's Linux servers and Asterisk platform. They will also assist with software and hardware installations, and monitor system performance, among other duties and heading support team.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
  • Minimum of 2 years of experience in a similar role
  • Strong expertise in Linux operating systems and Asterisk SIP servers
  • Experience in Bash and Python scripting
  • Experience in VoIP and networking protocols such as TCP/IP, UDP, RTP, and SIP
  • Ability to diagnose complex system issues and implement solutions
  • Preference would be given to having experience in IVR and Call Center application development.
  • Hands-on experience in Asterisk SIP Server
  • Hands-on experience in WEBRTC
  • Asterisk integration with CRM is preferred.
  • Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
  • Should possess very good knowledge on Linux commands.
  • Experience in installing Hosted VoIP
  • Experience in IP phone ,soft phones
  • Good knowledge of SIP
  • MySQL and Telephony Domain.
  • Ability to test and troubleshoot Asterisk applications/issues
  • Strong Knowledge of PBX, SIP, and RTP protocols.
  • Strong knowledge of multi-asterisk server architecture
  • Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
  • Worked on Queue, IVR and Voicemail-related applications.
  • Expert in Asterisk installation, configuration and troubleshooting.
  • Expert knowledge of installing and configuring Asterisk .
  • R & D skills in Asterisk.
  • Experienced with Linux servers (Centos, Apache, MySQL, PHP )
  • Excellent communication skills, both verbal and written
  • Ability to work independently and as part of a team

Location: Kochi

Experience : 2 to 4 years

Job Type: Full-time

Pay: ₹20, ₹50,000.00 per month

Benefits:

  • Paid time off

Work Location: In person



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