DevOps Engineer

About Us

SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premises and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders.

About the Role

We are seeking a skilled DevOps Engineer to join our growing technology team. The ideal candidate will be responsible for automating infrastructure, managing CI/CD pipelines, monitoring production systems, and ensuring smooth collaboration between development and operations. You'll work closely with developers, system administrators, and cloud architects to streamline software delivery and infrastructure scalability.

Key Responsibilities

• Design, build, and maintain CI/CD pipelines for automated testing and deployment.
• Manage and optimize cloud infrastructure (AWS / Azure / GCP) using IaC tools like Terraform or CloudFormation.
• Implement containerization and orchestration using Docker and Kubernetes (EKS / AKS / GKE).
• Ensure system reliability, scalability, and performance through proactive monitoring and alerting (Prometheus, Grafana, CloudWatch, etc.).
• Collaborate with development teams to implement DevOps best practices and improve deployment frequency.
• Automate configuration management using Ansible, Chef, or Puppet.
• Maintain security and compliance across environments through policies, IAM roles, and vulnerability management
• Troubleshoot production issues and perform root cause analysis.
• Manage version control workflows using Git and Git-based tools (GitHub, GitLab, Bitbucket).
• Contribute to infrastructure documentation and process improvement initiatives.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 1–3 years of experience in a DevOps or Site Reliability Engineering (SRE) role.
• Strong experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, CircleCI).
• Proficiency in AWS, Linux administration, and shell scripting (Bash/Python).
• Experience with Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation.
• Hands-on experience with Docker and Kubernetes (deployment, scaling, monitoring).
• Familiarity with monitoring tools like Prometheus, Grafana, ELK Stack, or Datadog.
• Understanding of networking concepts, load balancing, DNS, and firewalls.
• Experience with security best practices and cost optimization in cloud environments.

Nice to Have

• Experience with AWS ECS, EKS, Lambda, and CloudFront.
• Exposure to microservices architecture and service mesh (e.g., Istio).
• Knowledge of GitOps workflows (e.g., ArgoCD, Flux).
• Familiarity with serverless frameworks and API Gateway setups.
• Certifications such as AWS Certified DevOps Engineer, CKA, or Terraform Associate.

Soft Skills

• Strong problem-solving and analytical mindset.
• Excellent collaboration and communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Passion for automation, learning, and continuous improvement.

What We Offer

• Competitive compensation package.
• Opportunity to work with modern DevOps and Cloud technologies.
• Continuous learning and certification support
• A collaborative and inclusive work environment.