Technical Support Engineer

10 hours ago

Cochin, Kerala, India DAMSURE Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Overview

Damsure Expert Buildcare LLP is looking for a Technical Support Engineer (Civil) to join our team in the South Zone. The role involves providing field-level technical support, monitoring site operations and quality, handling warranty claims, and ensuring smooth execution of projects with proper documentation and compliance.

Key Responsibilities:

  1. Warranty Claim Management

Process and validate warranty claims, assign teams, and monitor timely closure.

Maintain proper records for tracking and reporting

  1. Field Level Technical Support Provide field-level technical support to Site Engineers & Project Executives Resolve technical challenges in waterproofing and construction execution.

  2. Inspection and Certification Conduct final inspections and issue Work Completion Certificates (WCC).

  3. Site Operation & Quality Control Monitor site operations, quality control, and DamApp updates. Report risks or issues to the Senior Project coordinator.

  4. Documentation & Compliance Ensure documentation accuracy and compliance with technical standards. Maintain technical reports, inspection logs and client communication records.

  5. Team Coordination & Support Perform additional tasks assigned by the reporting manager. Collaborate with engineers, contractors, and internal teams.

Requirements

· Btech or diploma in civil

· Minimum 2 years in project execution / construction / waterproofing / technical support.

Skills

· Strong knowledge of construction and waterproofing processes.

· Ability to conduct inspections and prepare technical reports.

· Good communication, problem solving, and coordination skills.

· Proficiency in MS office and site management applications.

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time
  • Paid time off

Education:

  • Bachelor's (Preferred)

Experience:

  • Construction management: 2 years (Required)

Language:

  • English (Preferred)

License/Certification:

  • LMV Licence (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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