
Technical Support Engineer
2 days ago
Job Overview
Damsure Expert Buildcare LLP is looking for a Technical Support Engineer (Civil) to join our team in the South Zone. The role involves providing field-level technical support, monitoring site operations and quality, handling warranty claims, and ensuring smooth execution of projects with proper documentation and compliance.
Key Responsibilities:
- Warranty Claim Management
Process and validate warranty claims, assign teams, and monitor timely closure.
Maintain proper records for tracking and reporting
Field Level Technical Support Provide field-level technical support to Site Engineers & Project Executives Resolve technical challenges in waterproofing and construction execution.
Inspection and Certification Conduct final inspections and issue Work Completion Certificates (WCC).
Site Operation & Quality Control Monitor site operations, quality control, and DamApp updates. Report risks or issues to the Senior Project coordinator.
Documentation & Compliance Ensure documentation accuracy and compliance with technical standards. Maintain technical reports, inspection logs and client communication records.
Team Coordination & Support Perform additional tasks assigned by the reporting manager. Collaborate with engineers, contractors, and internal teams.
Requirements
· Btech or diploma in civil
· Minimum 2 years in project execution / construction / waterproofing / technical support.
Skills
· Strong knowledge of construction and waterproofing processes.
· Ability to conduct inspections and prepare technical reports.
· Good communication, problem solving, and coordination skills.
· Proficiency in MS office and site management applications.
Job Types: Full-time, Permanent
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
Education:
- Bachelor's (Preferred)
Experience:
- Construction management: 2 years (Required)
Language:
- English (Preferred)
License/Certification:
- LMV Licence (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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