Technical Service Engineer

4 days ago


Cochin, Kerala, India TECHNOWAVE ID SYSTEMS (P) LIMITED Full time

Job Description – Technical Support Engineer

  • Provide technical support for barcode printers, scanners, and handheld devices.
  • Assist customers with device installation, configuration, and basic troubleshooting.
  • Handle service calls through phone, email, remote tools, and on-site visits.
  • Record all service activities accurately in the service entry web application..
  • Provide basic tagging and labeling support during customer asset tracking projects.
  • Conduct product demos and basic end-user training sessions for customers.
  • Coordinate warranty, service repair, and product replacement requests with vendors.
  • Travel within Kerala for on-site service support as required.

Qualifications

  • Bachelor's Degree in Electrical Engineering / Computer Science.
  • 1-3 years' experience in technical application supported in B2B environment.
  • The ability to repair machines
  • Aanalytical thinking skills and problem solving skill.
  • Knowledge of computer operating systems and hardware

Job Type: Full-time

Pay: ₹12, ₹17,000.00 per month

Application Question(s):

  • Have you completed ITI / Diploma / Degree in Electronics / Computer Hardware / IT?
  • Do you have experience in Technical Support / Service Engineering?
  • How many years of experience do you have in hardware or customer support roles?

Location:

  • Kochi, Kerala (Required)

Work Location: In person



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