Technical Service Engineer
5 days ago
Job Description – Technical Support Engineer
- Provide technical support for barcode printers, scanners, and handheld devices.
- Assist customers with device installation, configuration, and basic troubleshooting.
- Handle service calls through phone, email, remote tools, and on-site visits.
- Record all service activities accurately in the service entry web application..
- Provide basic tagging and labeling support during customer asset tracking projects.
- Conduct product demos and basic end-user training sessions for customers.
- Coordinate warranty, service repair, and product replacement requests with vendors.
- Travel within Kerala for on-site service support as required.
Qualifications
- Bachelor's Degree in Electrical Engineering / Computer Science.
- 1-3 years' experience in technical application supported in B2B environment.
- The ability to repair machines
- Aanalytical thinking skills and problem solving skill.
- Knowledge of computer operating systems and hardware
Job Type: Full-time
Pay: ₹12, ₹17,000.00 per month
Application Question(s):
- Have you completed ITI / Diploma / Degree in Electronics / Computer Hardware / IT?
- Do you have experience in Technical Support / Service Engineering?
- How many years of experience do you have in hardware or customer support roles?
Location:
- Kochi, Kerala (Required)
Work Location: In person
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