Operations Leader
2 days ago
Embark on a transformative journey as a Operations Leader-Assistant Vice President at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks.
To thrive in this role, you'll need some previous experience in:
- Excellent analytical and problem-solving skills, with a focus on driving results.
- Strong communication & people management skills.
- Strategic thinker with a hands-on approach to execution.
- Strong knowledge of AML/KYC operations.
You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based out of Noida.
Purpose of the role
To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators.
Accountabilities
- Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices.
- Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations.
- Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs.
- Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality.
- Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement.
- Compliance with all regulatory requirements and internal policies related to customer experience.
- Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas.
- Management of attrition by working closely with HR in implementing retention initiatives for work force.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
-
Team Leader Operations
1 week ago
Noida, Uttar Pradesh, India Vision Plus Security Control Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring – Team Leader (Operations) Location: Sector 63, Noida Shift: 9 AM – 6 PM | Graduate Experience: 2+ Years in BPO Voice (Team Leader Role) Immediate Joiner RequiredKey Responsibilities: Lead & manage team performance to meet SLAs Monitor calls & share constructive feedback Conduct RCA & drive process improvements Collaborate with QA &...
-
Team Leader
2 days ago
Noida, Uttar Pradesh, India Andromeda Sales & Distribution Pvt Ltd Full time ₹ 5,00,000 - ₹ 8,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Team Leader located in Noida. The Team Leader will be responsible for managing daily operations, overseeing team performance, and ensuring that team goals are met. This role involves coordinating with different departments, providing guidance and...
-
Capability Leader
1 week ago
Noida, Uttar Pradesh, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole OverviewWe are seeking a highly driven and strategic Capability Development to design, lead, and execute EXLs enterprise-wide capability development agenda. This role will build an integrated talent and capability framework at the intersection of operations, analytics, data, and AI to embed next-gen workflows, advance technology specialization,...
-
Team Leader
2 days ago
Noida, Uttar Pradesh, India RupeeQ Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionEstablished in November 2020, Rupeeq is an innovative online finance marketplace by Intuino Business Consulting India Pvt Ltd, that connects consumers with the best financial solutions and empowers financial institutions by saving time and reducing costs. We offer a seamless platform where individuals and businesses can access a wide range...
-
Team leader
7 hours ago
Noida, Uttar Pradesh, India Bookmyacre Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionBookmyacre offers high-end luxury residential properties, perfect for those seeking a luxurious and comfortable living experience. Our homes are equipped with top-of-the-line amenities and designed with style and sophistication in mind. We aim to provide unparalleled luxury and comfort to our residents, ensuring an exceptional living...
-
Team Leader for Operational Buyer Team
2 weeks ago
Noida, Uttar Pradesh, India Dürr Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTION OF TEAM:Indirect Purchasing acts on request of a department or after the release of an investment and supports the respective department in large projects and service requirements, in the requires as well as the selection of suitable suppliers and conducts the negotiations. The indirect purchasing department decides on the award of contracts and...
-
Team Leader- Operations
1 week ago
Noida, Uttar Pradesh, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:Call center-based customer support in response to a high volume of...
-
Team Leader Finance Domain
2 weeks ago
Noida, Uttar Pradesh, India CONVICTION HR PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAbout the Role We are looking for an experienced Team Leader Finance Domain to lead and manage a team of 15 20 members in our Noida office You will be responsible for day to day planning operations management performance tracking and delivering superior service levels in a 24x7 environment Key Responsibilities Manage daily planning operations and problem...
-
Team Leader
2 weeks ago
Noida, Uttar Pradesh, India super e factory depot Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout is a next-generation B2B agro-commodity platform leveraging cutting-edge SaaS and AI technology. We specialize in facilitating global transactions for bulk agricultural commodities, including rice, wheat, sugar, pulses, spices, edible oils, dry fruits, and branded food products. By streamlining the entire process from inquiry to payment, ensures...
-
Regional Leader, AI
2 weeks ago
Noida, Uttar Pradesh, India WillowTree Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per yearWho We AreWelcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first...