Team Leader Operations

2 weeks ago


Noida, Uttar Pradesh, India Vision Plus Security Control Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're Hiring – Team Leader (Operations)

Location: Sector 63, Noida

Shift: 9 AM – 6 PM | Graduate

Experience: 2+ Years in BPO Voice (Team Leader Role)

Immediate Joiner Required

Key Responsibilities:

Lead & manage team performance to meet SLAs

Monitor calls & share constructive feedback

Conduct RCA & drive process improvements

Collaborate with QA & Training teams

Prepare and present performance reports

What We're Looking For:

Strong communication & leadership skills

Proficiency in MS Excel & reporting


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