Transformation Leader-Insurance

Inviting applications for the role of
Vice President – Lean Digital Transformation Leader

The LDT team drives the transformation agenda for G and its clients by leading the interplay of Data Analytics, Digital, and Lean Six Sigma. We fuse Lean and Six Sigma to optimize processes, bring end-to-end process linkage, reimagine businesses with digital solutions and predict problems before they occur by embedding Analytics into operations. You would also lead the charge to infusing agentic AI solutions and Generative AI into our Operations which we run for our clients.

In this role you will hold end to end accountability of several critical programs/ clients, which have $ booking targets in addition to overseeing outcomes on the digital disruption that are to be achieved.

All parts of the operating ecosystem need to be orchestrated into a well-oiled machine to meet the program success criteria, with respect to business outcomes and booking targets.

Key Responsibilities

• Own and deliver transformation outcomes for clients by combining data, technology, and emerging tech to unlock transformative value.

• Develop and execute a strategic roadmap to embed analytics and digital capabilities throughout the organization.

• Collaborate with global operating teams to identify and execute opportunities for modernizing operations.

• Conceptualize and architect scalable solutions, leveraging digital and technology-enabled tools to enhance operational efficiency and integrate new digital assets into the operating system.

• Evangelize solutions and work with delivery teams to implement and strengthen the value proposition.

• Provide thought leadership and execute diverse projects, including consulting, assessment, and analytics initiatives.

• Lead cross-functional teams in the implementation of analytics and digital projects, setting milestones, managing resources, and monitoring progress.

• Stay updated with industry trends and emerging technologies in analytics and digital transformation, offering guidance and thought leadership.

• Drive organizational change by promoting the adoption of analytics and digital capabilities, including change management strategies and training.

• Partner with existing Operations teams to expand the reach and offerings of digital and analytics solutions to customers and prospects.

Minimum qualifications

• Min. postgraduate / MBA from a top institution (Preferred)

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Experience working with Insurance Clients is a Must Have

• Business understanding and knowledge of transformation trends in 2-3 Industry verticals.

• Experience in leading digital transformation programs which include technology, business strategy, data, and emerging technology, preferably in programs that are Experience led, Velocity Driven and at Global Scale

• Should have played critical role in building strategy and execution and have an excellent understanding and expertise in digital technologies including cloud computing, data analytics, artificial intelligence (AI), machine learning (ML), and automation.

• Have the alibility to collaborate with senior operations /sales leaders to understand their analytics, digital and transformation needs.

• Be able to establish strong relationships, manage expectations to drive adoption and to build solutions ensure alignment with client and business priorities and bringing in credibility to our Digital Value proposition.

• Strong analytical and problem-solving abilities, with the ability to interpret complex data and translate it into actionable insights. Proficiency in data analysis tools and techniques is essential.

• Outstanding leadership and interpersonal skills, adept at engaging clients and stakeholders across the organization. Proven success in managing cross-functional teams and driving change in complex environments.

• Good understanding of Operations ecosystem in a Business Process management environment. Specific knowledge on or more Core Service lines like Finance and Accounting, Supply Chain, Procurement, Banking Operations, Insurance Operations

• Strong facilitation, presentation, and negotiation skills (internal & external).

• Ability to work in a multicultural environment.

• Ability to think strategically and translate business objectives into actionable plans. Strong business acumen and the ability to align analytics and digital initiatives with broader organizational goals.

• Overall, as a Lean Digital Transformation Leader you will be responsible for driving the integration of process, analytics, and digital capabilities throughout the organization, ensuring the effective use of data and digital technologies to achieve business objectives and enhance operational performance.