P&C Insurance

1 day ago

Noida, Uttar Pradesh, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Seeking a highly experienced Operations Delivery Leader to join our team in the P&C Insurance domain – Auto & Others. The ideal candidate will have extensive experience in operations management, delivery, and transformation, with a strong focus on the US and other global markets. This role requires a strategic thinker who can manage large-scale operations, develop innovative solutions, secure significant deals and focus to grow business further.

Primary Skills

Position Purpose and Responsibilities:

•    Oversee and manage delivery operations of p operations for various clients within the Property and Casualty Insurance Domain.

•    Lead a team of 200+ FTES and focus to grow further

•    Develop and implement effective operational strategies.

•    Oversee the end-to-end delivery of solutions, from account setup to execution.

•    Act as a subject matter expert for the bid team, focusing on securing large and strategic deals.

•    Ensure compliance with relevant policies, jurisdictions, and new amendments.

•    Work on RFP/RFI submissions to secure new business opportunities.

•    Collaborate with cross-functional teams to drive operational transformation initiatives.

•    Stay updated with industry trends and best practices in operations management.

•    Strategic/senior level customer engagement

•    Impart strategic direction, conceptualize, and drive strategic initiatives, collaborate with other teams and resolve issues.

•    Managing P&L of the portfolio.

•    Monitor people utilization, grade mix, location mix. Prepare utilization forecasts and identify and drive proactive actions

•    Leverage technology to build efficiency and transformation focused

Secondary Skills

Essential skills and experience:

• years of experience in the P&C Insurance industry, with a minimum of 10-12 years in operations management, delivery, and transformation.

•    Proven track record of managing extensive operations and delivering successful solutions.

•    Strong understanding of the P&C Insurance industry – Auto & Others.

•    Experience working in the US and global markets.

•    In-depth knowledge of policies, jurisdiction, and new amendments.

•    Excellent communication and leadership skills.

•    Identify opportunities for enhancements

•    Certification in operations management or related fields is a plus.

•    Strong people management and development skills

•    Result oriented

•    Experience of cost / utilization/account of similar size

•    Experience in budgeting and forecasting

•    Demonstrated transformation and project management experience

•    Align focus with leadership and organizational growth

•    Experience of significant organizational change management and driving initiatives with multiple function touchpoints / multiple stakeholders 

•    Education: Graduation in any field

•    MBA preferred


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