ServiceNow Developer

2 days ago

Remote, India MindTrilogy IT Solutions Pvt. Ltd Full time ₹ 12,00,000 - ₹ 14,00,000 per year
  • ServiceNow Developer
  • Experience:7-10 years
  • Budget :120 to 140 LPM
  • Remote
  • Contract: 6months(C2H)
  • Working hours: 8 hours per day
  • Shift timings:11am to 8 pm

We are seeking an experienced ServiceNow Administrator to lead the configuration, maintenance, and optimization of our ServiceNow platform.

The ideal candidate has hands-on experience in ServiceNow administration, with expertise in ITSM, ITBM, ITOM, and custom application development

CSDM framework knowledge and has implemented in his experience along with best CMDB practices on service mapping, import sets, discovery, HAM, SAM, and end-to-end understanding to drive and work with engineers for better recommendations

HRSDM Modules experience to work with the HR Team for new enhancement requests, development of workflows for onboarding and offboarding use cases.

Service Now Bots development thought process to help establish custom bots for us.

User Administration, License Monitoring, and performance issues reporting and alignment with the Team for optimization costs for ServiceNow

Key Responsibilities

Platform Management: Administer, configure, and maintain ServiceNow instances (production, test, and development).

Upgrades & Patching: Lead upgrades, patches, and migrations while ensuring minimal downtime.

Workflow Automation: Design and implement workflows, business rules, UI policies, and scripts (JavaScript, Glide).

Integration: Develop and manage integrations with third-party tools (REST/SOAP APIs, MID Server, LDAP, SSO).

Performance Tuning: Optimize platform performance, troubleshoot issues, and ensure scalability.

Security & Compliance: Manage user roles, groups, and access controls; enforce security best practices.

Reporting: Create dashboards, reports, and metrics using Performance Analytics.

Mentorship: Guide junior administrators and collaborate with cross-functional teams (IT, HR, Finance).

Job Type: Contractual / Temporary

Contract length: 6 months

Pay: ₹1,300, ₹1,400,000.00 per year

Work Location: Remote

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