ServiceNow Developer
5 hours ago
Roles & Responsibilities
The Remote ServiceNow Developer will be responsible for the following core functions:
- Platform Development: Design, develop, and implement high-quality, scalable solutions across key ServiceNow modules, including ITSM, ITOM, and custom applications.
- Coding & Scripting: Write and optimize server-side and client-side code utilizing JavaScript, Glide API, and relevant web technologies (HTML, CSS, AngularJS).
- Service Portal: Develop, customize, and maintain Service Portal pages, widgets, and themes to enhance the user experience.
- Integration: Implement and manage integrations with external systems using technologies such as REST/SOAP web services and the Integration Hub.
- Workflow Automation: Configure and create complex automation scripts, Business Rules, Flow Designer flows, and Workflows to streamline business processes.
- Maintenance & Stability: Perform regular maintenance tasks, including platform upgrades, cloning, and managing Update Sets for code migration.
- Troubleshooting: Diagnose, troubleshoot, and resolve system issues, performance bottlenecks, and reported defects efficiently.
- Governance: Ensure strict adherence to coding standards, security policies (ACLs), and ServiceNow best practices.
- Requirement Analysis: Collaborate with stakeholders to gather, analyze, and translate business requirements into technical design specifications.
- Documentation: Create and maintain thorough technical documentation for all development efforts, configurations, and processes.
- Agile Collaboration: Actively participate in all phases of the development lifecycle, including daily stand-ups, sprint planning, and code reviews within an Agile framework.
Reporting To: IT/Engineering Manager
Job Types: Part-time, Contractual / Temporary
Expected hours: 35 per week
Work Location: Remote
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