ServiceNow Developer

3 days ago

remote, India OpenFuture Technologies Private Limited Full time

ServiceNow :Job Summary:We are looking for a passionate and dedicated ServiceNow Developer to design, develop, and implement ServiceNow solutions that improve our IT Service Management processes. The ideal candidate will have hands-on experience (or strong interest) in ServiceNow development, scripting, and automation, and will work closely with business and technical teams to ensure effective service delivery.Key Responsibilities:Design, develop, and configure custom applications, modules, workflows, and reports in ServiceNow.Develop and maintain business rules, client scripts, UI policies, and UI actions.Implement and customize ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, and CMDB.Integrate ServiceNow with external systems using REST/SOAP APIs.Work on ServiceNow portal and UI customization using HTML, CSS, and JavaScript.Assist in upgrades, patch management, and platform maintenance.Collaborate with stakeholders to gather and document technical and business requirements.Participate in testing, deployment, and post-implementation support.Follow best practices for configuration and coding standards within the ServiceNow environment.Required Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related discipline.ServiceNow certification (CSA – Certified System Administrator) preferred or willingness to pursue it.Technical Skills & Tools:Languages: JavaScript, HTML, CSS, AngularJS (basic)ServiceNow Modules: ITSM (Incident, Problem, Change, CMDB, Knowledge), Service Catalog, Self-Service PortalIntegration: REST, SOAP APIsScripting: Client-side and server-side scripting in ServiceNowDevelopment Tools: ServiceNow Studio, Update Sets, Flow DesignerVersion Control: Git / GitHub / Bitbucket (basic knowledge)Database: Basic understanding of relational databases (MySQL, Oracle, etc.)Testing: Unit testing, debugging, and troubleshooting ServiceNow scriptsKey Skills & Competencies:Strong problem-solving and analytical skillsAbility to learn new modules and technologies quicklyGood understanding of ITIL framework and ITSM conceptsEffective communication and collaboration skillsAttention to detail and commitment to quality workTeam player with a proactive attitudePreferred Qualifications (Good to Have):ServiceNow Certified System Administrator (CSA) or Developer certificationExperience with ITOM, HRSD, or other ServiceNow modulesUnderstanding of Agile / Scrum methodologiesFamiliarity with workflow automation and orchestrationJob Types: Full-time, PermanentBenefits:Health insuranceProvident FundWork Location: Remote

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