ServiceNow Developer

5 days ago


Remote, India Decillion Digital Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Location: Remote – India

Experience: 3–7+ years

Certifications: CSA required; CAD, CIS-ITSM preferred.

Job Summary:

We are seeking a highly skilled ServiceNow Developer to design, configure, and implement scalable ITSM solutions. This role involves hands-on development, workflow automation, integration, and platform enhancement for global customers.

Responsibilities:

  • Develop ITSM modules: Incident, Problem, Change, Knowledge, Request.
  • Build scripts: Client Scripts, UI Policies, Business Rules, Script Includes, UI Actions.
  • Develop Service Catalog items & Flow Designer automation.
  • Build custom applications, tables, forms, ACLs.
  • Integrate ServiceNow with external systems using REST/SOAP APIs.
  • Design Service Portal widgets, pages, themes, catalogs.
  • Troubleshoot issues and ensure platform performance & stability.
  • Work closely with product owners & architects to deliver enhancements.

Expanded Skills (Open Market):

  • GlideRecord & GlideAjax expertise
  • Scripted REST APIs
  • Flow Designer & IntegrationHub spokes
  • Service Portal / UI Builder
  • Scoped App development
  • Automated Test Framework (ATF)
  • MID Server concepts
  • Domain Separation knowledge
  • ITIL v4 processes
  • GRC/IRM basics (preferred)
  • Knowledge of App Engine Studio (AES)
  • Understanding of CSDM 4.0/5.0

Job Type: Full-time

Work Location: Remote



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