ServiceNow Developer
5 days ago
Location: Remote – India
Experience: 3–7+ years
Certifications: CSA required; CAD, CIS-ITSM preferred.
Job Summary:
We are seeking a highly skilled ServiceNow Developer to design, configure, and implement scalable ITSM solutions. This role involves hands-on development, workflow automation, integration, and platform enhancement for global customers.
Responsibilities:
- Develop ITSM modules: Incident, Problem, Change, Knowledge, Request.
- Build scripts: Client Scripts, UI Policies, Business Rules, Script Includes, UI Actions.
- Develop Service Catalog items & Flow Designer automation.
- Build custom applications, tables, forms, ACLs.
- Integrate ServiceNow with external systems using REST/SOAP APIs.
- Design Service Portal widgets, pages, themes, catalogs.
- Troubleshoot issues and ensure platform performance & stability.
- Work closely with product owners & architects to deliver enhancements.
Expanded Skills (Open Market):
- GlideRecord & GlideAjax expertise
- Scripted REST APIs
- Flow Designer & IntegrationHub spokes
- Service Portal / UI Builder
- Scoped App development
- Automated Test Framework (ATF)
- MID Server concepts
- Domain Separation knowledge
- ITIL v4 processes
- GRC/IRM basics (preferred)
- Knowledge of App Engine Studio (AES)
- Understanding of CSDM 4.0/5.0
Job Type: Full-time
Work Location: Remote
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