Business Development

7 days ago

Andheri West Mumbai Maharashtra, India Tasmaya Divine Treasures Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Role Mission

Hunt, pitch, and close high-potential eCommerce and brand clients—leveraging our creative expertise, Shopify knowledge, and customer-centric approach to convert prospects into long-term agency partners.

Key Responsibilities

1. Strategic Prospecting & Outreach (30%)

  • Identify and research high-potential DTC and eCommerce brands (Shopify-based and beyond).
  • Build and manage outreach lists of decision-makers (e.g., CMOs, eCommerce Directors, Founders).
  • Leverage existing networks and warm leads through partnerships and referrals.
  • Use platforms like LinkedIn, industry directories, and Shopify partner communities to uncover leads.

2*. Consultative Sales & Client Enablement (40%)*

  • Lead discovery calls and product-fit consultations tailored to the client's platform (e.g., Shopify, Shopify Plus).
  • Present our creative work and service offerings in a way that aligns with client pain points (e.g., "We helped a Shopify brand increase AOV by 22% through UX redesign").
  • Collaborate with technical/creative teams to scope client needs.
  • Build trust with clear communication, proactive issue-solving, and an empathetic approach.
  • Close deals with appropriate pricing strategies—retainers, projects, or hybrid models.

3. Client Relationship Management & Support (20%)

  • Serve as the bridge between client and internal teams during onboarding and beyond.
  • Ensure client success post-sale, providing Shopify-related guidance where needed (apps, integrations, UX, etc.).
  • Proactively identify upsell and cross-sell opportunities based on client performance or platform evolution.

4. CRM & Pipeline Operations (10%)

  • Track all outreach, meetings, and opportunities in HubSpot (or similar CRM).
  • Maintain clear notes, timelines, and next steps for all accounts.
  • Collaborate with leadership to forecast sales and refine strategy based on feedback loops.

Ideal Candidate ProfileExperience

  • 3–5 years in business development, client services, or customer success at a marketing agency or eCommerce service provider.
  • Hands-on experience with Shopify or working with Shopify merchants is a strong plus.

Skills

  • Portfolio storytelling and pitch presentation (verbal and visual).
  • Strong grasp of customer success, onboarding, and retention strategies.
  • Familiarity with eCommerce KPIs (AOV, ROAS, CAC, LTV, Conversion Rate).
  • Shopify ecosystem knowledge (themes, apps, checkout flows, etc.).

Personality

  • Charismatic communicator who puts clients at ease.
  • Growth-driven, persistent, and client-obsessed.
  • Thrives in creative, fast-moving, and collaborative environments.

Perks & Growth

  • Competitive base + uncapped commission or performance bonus.
  • Access to exciting, high-growth brands and innovative Shopify projects.
  • Pathway to senior roles: Account Director, Director of Business Development, or Head of eCommerce Partnerships.

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Application Question(s):

  • willing to travel to oshiwara andheri west

Language:

  • English (Required)

Work Location: In person

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