Associate-International Voice Process
7 hours ago
ASSOCIATE – UK VOICE PROCESS
Job Overview:
We are seeking experienced professionals for our Uk Voice Process team. This role involves managing outbound calls, addressing customer requirements, and ensuring high-quality service delivery in a night shift environment. Ideal candidates will have prior experience in international voice processes, particularly in domains such as healthcare, telecom, banking
Key Responsibilities:
Make outbound calls to Uk-based customers for lead generation and customer support.
Understand and resolve customer requirements efficiently and accurately. Maintain high standards of call quality, compliance, and proper documentation. Consistently meet performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and other KPIs. Upsell relevant products or services when applicable. Adhere to process workflows, call scripts, and compliance standards.
Required Skills & Qualifications: Minimum 1 year of experience in a Uk voice process (support or sales). Excellent verbal and written communication skills in English with a neutral accent. Strong problem-solving skills and working knowledge of CRM tools. Willingness to work in night shifts with rotational weekly offs. Prior experience in Uk healthcare, telecom, or banking domains is preferred. Proven upselling skills are an added advantage
Job Types: Fresher, Contractual / Temporary
Contract length: 3 months
Pay: ₹18, ₹30,000.00 per month
Work Location: In person
-
International Voice Process
3 days ago
Kochi, Kerala, India Aabasoft Full time**Job Title**: B2B Sales Executive - International Voice Process (Appointment Setting for Financial Product) **Location**: Kochi** **Experience**: Minimum 6 months to 1 year in B2B Sales** **Job Type**: Full-time**Shift**: Night Shift.** **Salary**: INR 18000 to INR 22000** - Conduct outbound calls to international businesses (primarily small to medium...
-
Kochi, Kerala, India Affable Management Services Full timePosition - Trainee/Associate No of Open Positions - 30 Job Location - Infopark Phase 2 Kochi Type - Onsite Salary - 15000 - 28000 (based on experience) **Other details**: - Need Graduate/Post Graduate - Excellent command over English (Comprehension and Conversation) - Flexible to work in rotational shifts - Cab facility will be provided. - 6 days...
-
International Voice Process
6 days ago
Kochi, Kerala, India AABASOFT BUSINESS SERVICES Full time**Key Responsibilities**: - **Handle US-based customer calls (outbound)**: - **Resolve requirements and provide accurate information**: - **Maintain call quality, compliance, and documentation**: - **Meet performance metrics (AHT, CSAT, etc.)** **Requirements**: - **1+ years in US voice process (support/sales)**: - **Excellent English speaking and...
-
International Customer Support
1 week ago
Kochi, Kerala, India Advenxa Pvt.Ltd Full timeAssociate - Customer Support (Non-Voice) Process: International (Non-Voice Process) Location: Infopark, Kochi Shift: Night Shift (Rotational Shifts) Cab Facility: Pick-up and Drop Available **Salary**: ₹19,000 to ₹24,000 per month **Requirements**: - Educational Qualification: Degree - The agents must have excellent communication skills, since it...
-
Hiring For International Voice Process
2 weeks ago
Bengaluru, Kochi, India Rivera Manpower Services Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWARM GREETINGS FROM RIVERA MANPOWER SERVICES,Role: Customer Support AssociateProcess: Banking / Insurance / E-commerceEligibility:Graduate / UndergraduateMinimum 1 year experience in International Voice processExcellent communication and interpersonal skillsWilling to work in US / UK shiftsImmediate joiners preferredHike is based on drawn CTC and also...
-
International Voice Process(B2b Sales)
5 days ago
Kochi, Kerala, India AABASOFT BUSINESS SERVICES Full timeConduct outbound calls to international businesses (primarily small to medium shops and enterprises) to introduce and promote our **financial product**. - **Set up qualified appointments** for the onshore sales team by effectively communicating the value of the product. - Accurately maintain call logs, lead details, and client communications in the CRM...
-
Kannada Voice Process
3 days ago
Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full timeHiring Kannada/Hindi/Bengali voice process executives Prefer immediate joiner. **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9747960652 Application Deadline: 18/01/2025 Expected Start Date:...
-
Voice Process Associate
2 weeks ago
Kochi, Kerala, India HR BRO PLACEMENT SERVICES AND HR TRAINING Full time**Job description** **Location**: Kochi **Salary**: ₹20,000 - 30,000 (+Incentives) Job Overview: Key Responsibilities: - Handle inbound and outbound calls from customers, providing exceptional service. - Respond to customer inquiries in a professional and courteous manner. - Resolve customer issues efficiently, ensuring a high level of satisfaction. -...
-
International Tele Caller
1 week ago
Kakkanad, Kochi, Kerala, India JachOOs Full time**Requirements**: - Proven experience in an international BPO, particularly in outbound projects - Should experience in UK or US process - Should experience in IT solutions - Excellent command of English, both spoken and written - Strong communication and interpersonal skills - Ability to handle rejection and remain resilient - Proficiency in handling CRM...
-
Business Support Assistant
5 days ago
Kakkanad, Kochi, Kerala, India Snow Planners And Builders Full timeWe are hiring for **Business Support Associate** Location - Kakkanad, Kochi Salary - 2.5- 3.2LPAk CTC Rotational Shift with Rotational Week off Should have Excellent English communication Fresher and Exp both can apply Immediate joiners preferable ! Graduation or 12th or Diploma **Process - International Voice Process** - Assist customers with...