Hiring For International Voice Process
5 days ago
WARM GREETINGS FROM RIVERA MANPOWER SERVICES,
Role: Customer Support Associate
Process: Banking / Insurance / E-commerce
Eligibility:
- Graduate / Undergraduate
- Minimum 1 year experience in International Voice process
- Excellent communication and interpersonal skills
- Willing to work in US / UK shifts
- Immediate joiners preferred
- Hike is based on drawn CTC and also Interview Score
Roles & Responsibilities:
- Handle inbound and outbound customer calls professionally and empathetically
- Provide accurate information and resolve customer issues efficiently
- Ensure first-call resolution and maintain service quality
- Document all interactions in CRM systems
- Escalate unresolved issues to the relevant departments
- Meet daily performance metrics (quality, productivity, customer satisfaction)
- Adhere to process compliance and company standards
Call and Book Your Interview Slots:
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