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Team lead- Inside sales

2 weeks ago

Noida, Uttar Pradesh, India Info Edge Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role Overview

As a Team Lead Sales, you will manage a team of 810 telesales executives. Your goal is to drive sales performance, coach and mentor your team, and ensure smooth operations while achieving and exceeding targets. You will act as a key contributor in building a high-performing, motivated, and agile sales team.

Key Responsibilities

  • Team Management: Lead, supervise, and mentor a team of sales callers to meet and exceed individual and collective sales targets.
  • Performance Monitoring: Track team metrics, analyze KPIs (calls, conversions, revenue), and generate weekly/monthly performance reports.
  • Coaching & Feedback: Provide regular feedback and training to improve sales skills, product knowledge, and objection-handling techniques.
  • Motivation & Culture: Foster a positive, energetic, and target-driven team culture through recognition, gamification, and performance incentives.
  • Customer Escalations: Handle client escalations professionally and support team members in resolving complex queries or objections.
  • Process Optimization: Identify gaps in the sales funnel, suggest and implement process improvements to increase conversion and productivity.

Required Skills & Qualifications

  • Proven track record of meeting and exceeding sales targets
  • Strong people management and leadership skills
  • Excellent verbal and written communication
  • Analytical mindset with ability to derive insights from performance data
  • Ability to coach, inspire, and drive performance within a high-paced sales environment

What We Offer

  • Opportunity to work with one of Indias most trusted internet companies (InfoEdge)
  • High-impact role with visibility across departments
  • Dynamic and growth-oriented work culture
  • Attractive performance-based incentives