Customer Service

4 hours ago

Noida, Uttar Pradesh, India Aces Global Consulting Pvt Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Overview:

We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.

Looking for only Female Candidates.

Qualifications and Skills:

  • Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
  • Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
  • Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
  • Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
  • Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
  • Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
  • Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
  • Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.

Roles and Responsibilities:

  • Act as the primary point of contact for customer inquiries and provide timely and accurate information.
  • Coordinate with internal teams to ensure effective resolution of client issues and concerns.
  • Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
  • Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
  • Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
  • Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
  • Collaborate with team members to develop and refine best practices for delivering superior customer service.
  • Stay updated with industry trends and emerging customer service tools to enhance service delivery.

  • Customer Service

    1 week ago

    Noida, Uttar Pradesh, India Three Across Full time

    Job Title: Customer ServiceExperience: 2+ YearsLocation: Sector 62, NoidaJob Description:Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.Education: Graduation (In any stream)If interested, please share your resume to

  • Customer Service

    2 days ago

    Noida, Uttar Pradesh, India Three Across Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Title: Customer ServiceExperience: 2+ YearsLocation: Sector 62, NoidaJob Description:Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.Education: Graduation (In any stream)If interested, please share your resume to

  • Customer Service

    1 week ago

    Noida, Uttar Pradesh, India Three Across Full time

    Job Title: Customer ServiceExperience: 2+ YearsLocation: Sector 62, NoidaJob Description:Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.Education: Graduation (In any stream)If interested, please share your resume to

  • Customer Service Executive

    1 week ago

    Noida, Uttar Pradesh, India Marketing Infotech Full time

    Company DescriptionWelcome to Marketing Infotech, where we empower brands, elevate ROI, and amplify your story from the heart of Delhi We're not just a digital marketing agency; we bring digital dreams to life by blending simplicity and creativity. We focus on understanding your unique story and telling it in a way that resonates. Our dedicated team ensures...

  • Customer Service

    2 days ago

    Noida, Uttar Pradesh, India Ocube Services Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    Role & responsibilitiesHandle calls to promote products or services.Understand customer needs and provide appropriate product/service information.Achieve daily, weekly and monthly sales targets through effective communication.Build and maintain a positive relationship with customers for repeat business.Manage objections, queries and complaints...

  • Customer Service Manager

    2 days ago

    Noida, Uttar Pradesh, India Invoay Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionInvoay focuses on enabling business owners to prioritize their customers by bridging the gap between businesses and their customers, particularly in the personal wellness services and modern retail industry. Serving hundreds of thousands of business owners and professionals, Invoay offers a comprehensive suite of software solutions for...

  • Customer Service Ambassador

    5 days ago

    Noida, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 40,000 - ₹ 45,000

    Job Title: Customer Service AmbassadorAs a customer service ambassador, you will be responsible for delivering exceptional customer experiences through voice-based interactions. Your primary goal will be to resolve customer queries and issues in a timely and professional manner.Key responsibilities include:Responding to customer inquiries via phone...

  • Customer Service Specialist

    2 days ago

    Noida, Uttar Pradesh, India nirvanaHealth | RxAdvance Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionnirvanaHealth is an innovative Payer and pharmacy benefit manager (PBM) platform provider that leverages robotic process automation (RPA) cloud platforms to manage integrated medical, pharmacy, and behavioral services. These services aim to reduce overall administrative and medical costs while improving quality. nirvanaHealth offers the...

  • Customer Service Representative

    4 days ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled professional to provide exceptional customer service and resolve issues in a timely and professional manner.Key Responsibilities:Provide outstanding customer service via phone, email, or chatResolve customer complaints and concerns efficientlyUpsell and cross-sell products and servicesMeet...

  • Customer Service Professional

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 80,00,000

    Job DescriptionWe are seeking a Customer Service Professional to join our organization.Key Responsibilities:Handle customer complaints and resolve issues in a timely and professional mannerProvide excellent customer service and respond to customer inquiries via phone, email, and chatMaintain accurate records of customer interactions and feedbackCollaborate...