Customer Service Executive

3 hours ago

Noida, Uttar Pradesh, India Affinity Global Services Full time ₹ 3,00,000 - ₹ 9,00,000 per year

Company Description

Affinity Global Services is redefining the logistics industry by offering a unified platform that connects businesses with a network of reliable logistics partners. Our services include first and last mile solutions, freight aggregation, warehousing, and technology-driven optimization, all designed to enhance efficiency, scalability, and transparency. Our commitment to customer success is supported by cost-effective, customizable solutions and end-to-end visibility through an integrated platform. As a strategic partner, we empower businesses to thrive in a dynamic market, simplifying logistics while driving growth. Join us in shaping the future of supply chain innovation

Role Description

This is a full-time, on-site role for a Customer Service Executive at our Noida location. The Customer Service Executive will handle day-to-day tasks such as addressing customer inquiries, resolving issues promptly, ensuring customer satisfaction, and maintaining high standards of support. The role also includes managing and improving customer service processes, collaborating with internal teams, and fostering positive customer experiences to build long-term relationships.

Qualifications

  • Strong Customer Support, Customer Service, and Customer Satisfaction skills
  • Experience in Customer Service Management and maintaining customer-focused strategies
  • Excellent Interpersonal Skills to build relationships and communicate effectively
  • Proficiency in handling customer queries and conflict resolution
  • Ability to multitask, prioritize, and work in a fast-paced environment
  • Proficient in MS Office and familiarity with CRM tools
  • Bachelor's degree or equivalent experience in Business, Customer Relations, or a related field
  • Experience in the logistics or supply chain industry is a plus

  • Customer Service

    2 weeks ago

    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time ₹ 25,000 - ₹ 35,000 per year

    Profile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...

  • Customer Service Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Radical Minds Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Care ExecutiveCompany: Radical Minds Technologies Pvt. Ltd.Location: NoidaShift: Any shift between 08:00 am to 08:00 pm Experience: Minimum 1 YearAbout the Role:Were looking for energetic and customer-focused professionals to join our team as Customer Care Executives. If you have great communication skills and a passion for delivering...

  • Customer Service Executive

    2 weeks ago

    Noida, Uttar Pradesh, India MediBhai Full time ₹ 1,06,400 - ₹ 3,00,000 per year

    Job Description – Customer Service ExecutiveLocation: NoidaCompany: Medibhai Pvt. Ltd.Salary: Up to ₹18,000/monthAbout the RoleWe are looking for a Customer Service Executive to join our team in Noida. The role involves handling customer queries, providing timely support, and ensuring excellent service experience.Key ResponsibilitiesHandle...

  • Customer Service Executive

    4 days ago

    Noida, Uttar Pradesh, India Finlite Technologies Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Noida, Uttar Pradesh, IndiaPermanentService1 - 3 yearsAbout usJob Title:Customer Service ExecutiveJob Description:Job Description:We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring a...

  • Customer Service Executive

    2 hours ago

    Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Executives Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the motor servicing as well as answering generic, non-generic specific questions related to product cover/motor servicing. Candidates with voice background & prior web chat experience with UK or US client will be preferred....

  • Customer Service Executive

    2 weeks ago

    Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Executives ·First-time resolution and accuracy (QM score on or above target) ·Customer satisfaction (CSAT score on or above target) ·Efficiency in dealing with customer queries (AHT number on or above target) ·Keeping customer's data secure (DPA score on or above target) ·Attaining customer sentiment (Call close % on or above target) ...

  • Customer Service Executive

    2 days ago

    Noida, Uttar Pradesh, India Livekeeping Technologies Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: Customer Service Executive Job Description: Job Description:We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring a positive customer experience.Key...

  • Customer Service Executive

    2 days ago

    Noida, Uttar Pradesh, India Quagmire It Services Llp Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Customer Service Executive - Malayalam (Candidate should understand and speak Hindi or English also)Gender : Male / Female age)Location :Noida (work from office )Qualification : 12th / Undergraduate / GraduateExperience : 0 - 3 yrsJob Description: 1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that...

  • Customer Service Executive

    2 days ago

    Noida, Uttar Pradesh, India Quagmire It Services Llp Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Customer Service Executive - Telugu (Candidate should understand and speak Hindi or English also)Gender : Male / Female age)Location :Noida (work from office )Qualification : 12th / Undergraduate / GraduateExperience : 0 - 3 yrsJob Description: 1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that...

  • Customer Service Executive

    13 hours ago

    Noida, Uttar Pradesh, India Quagmire It Services Llp Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Service Executive - Gujarati (Candidate should understand and speak Hindi or English also)Gender : Male / Female age)Location :Noida (work from office )Qualification : 12th / Undergraduate / GraduateExperience : 0 - 3 yrsJob Description:1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that...