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Program Leader

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Chennai Hyderabad Noida, India R1 RCM Full time US$ 1,50,000 - US$ 2,00,000 per year

Role Overview:

We are looking for an experienced Solution Architect specializing in End User Computing (EUC) to join our dynamic IT team. The ideal candidate will have strong hands-on experience with technologies such as Microsoft Intune, Nexthink, VDI management, AI, Automation etc. The candidate will play a critical role in designing, implementing, and optimizing secure, scalable, and efficient end-user environments for a global workforce. You will architect end-to-end digital workplace strategies that support seamless collaboration, enhanced productivity, and exceptional employee experiences, whether users are in-office, remote, or hybrid. This is a vital role that combines deep technical knowledge with a passion for improving user experience, enabling flexible work, and integrating emerging tools like AI, analytics, and automation into the digital environment.

Key Responsibilities:

  • Design and implement end-user computing solutions including but not limited to Intune, Nexthink and Virtual Desktop Infrastructure (VDI) etc.
  • Architect and deploy automated workflows to improve EUC operations and management.
  • Provide strategic guidance and technical leadership for EUC-related projects and initiatives.
  • Analyze enterprise trends and future business needs to develop architecture roadmaps, service blueprints, and endpoint standards.
  • Collaborate with cross-functional teams to deliver scalable and secure desktop and device management solutions.
  • Ensure compliance with organizational security policies and standards.
  • Deliver high-quality documentation for architecture designs, configurations, and operational processes.

Required Skills & Experience:

  • Minimum 15 years of overall IT experience with at least 5 years in a solution architect role focused on end-user computing.
  • Hands-on expertise with Microsoft Intune and modern device management strategies.
  • Experience using Nexthink for DEX monitoring and analytics. Use tools like Nexthink, Lakeside, SysTrack, or Microsoft Endpoint Analytics to build dashboards and insights.
  • Strong background in VDI environments design, deployment, and support.
  • Proven ability in automation of EUC tasks using scripting and AI-based tools.
  • Strong troubleshooting and analytical skills.
  • Excellent communication and documentation skills.