Operations Manager

2 days ago

Coimbatore, Tamil Nadu, India eClerx Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Roles and responsibilities:

  • ·Manage daily operations of the team and ensure smooth functioning of the overall business
  • Responsible for associate Engagement, business unit engagement and talent management
  • Monitor the overall functioning of the process by identifying areas of opportunities and recommend process improvements.
  • Review team performance and provide monthly reports drive the career road map for the team members based on the skill sets and the aspirations
  • Monitor the various standards including the internal quality, utilization, productivity targets and any other service level agreements.
  • Identify the training opportunities for the team and work with the trainer and team leads to bridge the gaps.
  • Anticipate and proactively plan for Business contingencies
  • Manage customer escalations.
  • Coach and Mentor Team lead and Trainers
  • Perform any other tasks as assigned and act as backup to the supervisor.
  • Basic Hygiene on the operations floor and build culture for the same Driving Cost Reduction Agenda in the Processes with Automation Opportunities, Productivity Enhancement Opportunities and Cross utilization of resources.
  • Assist the New Hires & Tenured Staff to meet the Productivity and Quality goals.
  • Manage team and ensure quality and productivity targets are met and exceeded
  • Motivate and engages team members and maintains attrition within thresholds Provide coaching and feedback to team members to enable them to improve their performance and focus on their career path and advancement within the organization
  • Assist new hires such that they are productive on the floor in the shortest possible time frame Build systems to ensure no escalations and is prompt in responding to escalations
  • Provide inputs to Leadership on process gaps that exist. Ensure compliance with internal policies and procedures, external regulations and information security standards.
  • Be sensitive and aware of the Organizational priorities towards Change & Innovation and Cost Optimization

Technical and Functional Skills

  • · Any Bachelor's degree MBA or an equivalent degree is an advantage
  • Should have lead a team equivalent to 30 to 40 members
  • 5 to 6 years of relevant experience is required.
  • Should be Proficient in MS Office and if the candidate is having knowledge on variety of programs that is an added advantage.
  • Excellent communication (both verbal and written) and interpersonal Skills
  • Strong reporting and analytical skills with proficiency in MS-Office applications
  • Excellent planning and organizing skills
  • Strong leadership and business acumen
  • Ability to mentor and coach associates
  • Ability to develop associates and create a succession pipeline
  • Flexible to work in shifts (Night), as per business requirement
  • Demonstrates behaviour that promotes the values of the organization

  • Manager / Senior Manager – Business Continuity Management (BCM) & Disaster Recovery (DR)

    6 days ago

    Coimbatore, Tamil Nadu, India Cubical Operations LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Manager / Senior Manager – Business Continuity Management (BCM) & Disaster Recovery (DR)Location:CoimbatoreExperience:5+ yearsKey Responsibilities:Develop, implement, and maintain enterprise-wide Business Continuity and Disaster Recovery (BCM/DR) frameworks, strategies, and procedures.Conduct Business Impact Analysis (BIA) and Risk Assessments to...

  • Business Continuity Management

    6 days ago

    Coimbatore, Tamil Nadu, India Cubical Operations LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Business Continuity Management & Disaster Recovery (BCM-DR) – Sr. Consultant / Manager / Sr. ManagerLocation:Coimbatore, Tamil NaduExperience Required:3+ yearsin BCM / DR / IT Risk ManagementEmployment Type:Full-time |Immediate Joiner PreferredAbout the Role:We are seeking an experiencedBCM-DR professionalto lead and support the design,...

  • VAPT Manager

    2 hours ago

    Coimbatore, Tamil Nadu, India Cubical Operations LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:VAPT ManagerLocation:Coimbatore, Tamil NaduExperience:5+ YearsEmployment Type:Full-timeDepartment:Information Security / CybersecurityAbout the RoleWe are seeking a highly skilledVulnerability Assessment & Penetration Testing (VAPT) Managerwith a minimum of 5 years of hands-on experience in application, network, cloud, and infrastructure security...

  • Operation Manager

    8 hours ago

    Coimbatore, Tamil Nadu, India Hotel Chenthur Park Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Operations ManagerPosition Overview:Hotel Chenthur Park, a premier hospitality destination in Coimbatore, is seeking a motivated and experienced Operations Manager to oversee the daily operations of the hotel. The Operations Manager will be responsible for ensuring seamless service delivery across all departments, enhancing guest satisfaction, and driving...

  • Operations Manager

    2 days ago

    Coimbatore, Tamil Nadu, India Soulocal Retail Ventures Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:The Operations Manager will oversee the day-to-day business operations, ensure efficient processes, manage teams, and optimize productivity. Develop and implement operational policies, procedures, and best practices.

  • Operations Manager

    2 weeks ago

    Coimbatore, Tamil Nadu, India VMax Wellness Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About The CompanyVMax Wellness is a health-tech and holistic wellbeing company committed to helping individuals become healthier, stronger, and more confident versions of themselves. Backed by a team of certified nutritionists and fitness experts, we combine technology, data-driven insights, and personalized care to prevent lifestyle-related diseases and...

  • Operations Manager

    1 week ago

    Coimbatore, Tamil Nadu, India VMax Wellness Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the Company:VMax Wellness is a health-tech and holistic wellbeing company committed to helping individuals become healthier, stronger, and more confident versions of themselves. Backed by a team of certified nutritionists and fitness experts, we combine technology, data-driven insights, and personalized care to prevent lifestyle-related diseases and...

  • Operation manager

    2 weeks ago

    Coimbatore, Tamil Nadu, India ARAVINDS IVF FERTILITY CENTRE Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Description – Hospital Operations ManagerPosition OverviewThe Hospital Operations Manager is responsible for managing the daily administrative and operational functions of the hospital. This role ensures smooth coordination between clinical, non-clinical, and support services to provide high-quality patient care while maintaining efficiency,...

  • Operations Manager

    2 weeks ago

    Coimbatore, Tamil Nadu, India Vanmoh Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the CompanyVanmoh Chit Funds is expanding into theFintech domain, building aone-stop financial platformthat offersinsurance, mutual funds, and loan servicesunder a single digital ecosystem. Backed by a strong customer base and financial expertise, we aim to redefine convenience and trust in personal finance management.We are looking for adynamic and...

  • ITGC Deputy Manager

    6 days ago

    Coimbatore, Tamil Nadu, India Cubical Operations LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:ITGC DMLocation:CoimbatoreExperience:4+ yearsEmployment Type:Full-timePreference:Early joiners preferredKey Responsibilities:Conduct IT General Controls (ITGC) and Application Controls testing across key business systems.Support internal and statutory audits by evaluating IT processes and control environments.Identify control gaps , assess...