Operations Manager
22 hours ago
About the Company
Vanmoh Chit Funds is expanding into the
Fintech domain
, building a
one-stop financial platform
that offers
insurance, mutual funds, and loan services
under a single digital ecosystem. Backed by a strong customer base and financial expertise, we aim to redefine convenience and trust in personal finance management.
We are looking for a
dynamic and experienced Operations Manager
to lead our Fintech operations and oversee seamless service delivery, partner integrations, compliance, and customer success.
**Key ResponsibilitiesOversee d
- ay-to-day operations of the Fintech division, ensuring smooth execution across all verticals – insurance, mutual funds, and loans.
- Develop and implement operational strategies, SOPs, and workflows
for customer onboarding, service delivery, and partner management. - Coordinate with product, compliance, finance, and technology teams
to align operations with business goals. - Handle regulatory and compliance processes
, especially with IRDAI, SEBI, and RBI-related activities. - Build and maintain relationships
with insurance partners, mutual fund distributors (AMCs), and loan institutions. - Monitor KPIs and operational metrics
to ensure efficiency, quality, and profitability. - Lead and manage cross-functional teams
to achieve targets and deliver consistent customer satisfaction. - Ensure audit readiness and data accuracy
across operational systems and client records. - Support in setting up digital workflows and CRM systems
to improve automation and efficiency.
**Required Qualifications & Skills
- Bachelor's degree or higher in Business Administration, Finance, or a related field (MBA pr
eferred).5–8 y- ears of experience in o
perations within the finan
cial services or Fintech industry, wit
h hands-on exposure to insur
ance and mutual fund operations.Stro
n - g understanding of IRDAI
and SEBI regulations.Exce
l - lent analy
tical, leadership, and communication skil
ls.Exper - ience in digit
al operations management, aut
omation tools, and CRM systems is an advantage.Abili - ty to work in a fast-
paced startup environment and
manage multiple priorities effectively.****
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