Operation manager

8 hours ago

Coimbatore, Tamil Nadu, India ARAVINDS IVF FERTILITY CENTRE Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Description – Hospital Operations ManagerPosition Overview

The Hospital Operations Manager is responsible for managing the daily administrative and operational functions of the hospital. This role ensures smooth coordination between clinical, non-clinical, and support services to provide high-quality patient care while maintaining efficiency, compliance, and financial sustainability.

Key Responsibilities

  • Oversee day-to-day hospital operations, including patient services, administration, and facility management.
  • Coordinate with clinical staff, nursing, pharmacy, laboratory, and other departments for seamless patient care delivery.
  • Develop and implement hospital policies, standard operating procedures (SOPs), and quality standards.
  • Ensure compliance with healthcare regulations, accreditation, and safety protocols.
  • Monitor hospital budgets, control expenses, and optimize resource utilization.
  • Manage patient admission, discharge, billing, and support services to ensure smooth workflows.
  • Supervise staff scheduling, performance, and training needs.
  • Handle vendor management, procurement of medical/non-medical supplies, and inventory control.
  • Monitor key performance indicators (KPIs) such as patient satisfaction, bed occupancy, turnaround times, and efficiency levels.
  • Lead emergency preparedness, risk management, and ensure hospital safety standards.
  • Support hospital management in strategic planning and expansion activities.

Qualifications & Skills

  • Bachelor's/Master's degree in Hospital Administration, Healthcare Management, Business Administration, or related field.
  • 5+ years of experience in hospital or healthcare operations management.
  • Strong knowledge of hospital workflows, NABH/JCI standards, and healthcare regulations.
  • Excellent leadership, team management, and interpersonal skills.
  • Proficiency in hospital information systems (HIS) and MS Office tools.
  • Strong problem-solving and decision-making abilities.
  • Financial acumen with experience in budgeting and cost control.

Key Competencies

  • Patient-centered approach
  • Strategic planning & operational excellence
  • Staff management & leadership
  • Process improvement & quality control
  • Strong communication & negotiation skills
  • Crisis and risk management

Job Types: Full-time, Permanent

Pay: ₹10, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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