Operation manager
20 hours ago
Job Description – Hospital Operations ManagerPosition Overview
The Hospital Operations Manager is responsible for managing the daily administrative and operational functions of the hospital. This role ensures smooth coordination between clinical, non-clinical, and support services to provide high-quality patient care while maintaining efficiency, compliance, and financial sustainability.
Key Responsibilities
- Oversee day-to-day hospital operations, including patient services, administration, and facility management.
- Coordinate with clinical staff, nursing, pharmacy, laboratory, and other departments for seamless patient care delivery.
- Develop and implement hospital policies, standard operating procedures (SOPs), and quality standards.
- Ensure compliance with healthcare regulations, accreditation, and safety protocols.
- Monitor hospital budgets, control expenses, and optimize resource utilization.
- Manage patient admission, discharge, billing, and support services to ensure smooth workflows.
- Supervise staff scheduling, performance, and training needs.
- Handle vendor management, procurement of medical/non-medical supplies, and inventory control.
- Monitor key performance indicators (KPIs) such as patient satisfaction, bed occupancy, turnaround times, and efficiency levels.
- Lead emergency preparedness, risk management, and ensure hospital safety standards.
- Support hospital management in strategic planning and expansion activities.
Qualifications & Skills
- Bachelor's/Master's degree in Hospital Administration, Healthcare Management, Business Administration, or related field.
- 5+ years of experience in hospital or healthcare operations management.
- Strong knowledge of hospital workflows, NABH/JCI standards, and healthcare regulations.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in hospital information systems (HIS) and MS Office tools.
- Strong problem-solving and decision-making abilities.
- Financial acumen with experience in budgeting and cost control.
Key Competencies
- Patient-centered approach
- Strategic planning & operational excellence
- Staff management & leadership
- Process improvement & quality control
- Strong communication & negotiation skills
- Crisis and risk management
Job Types: Full-time, Permanent
Pay: ₹10, ₹30,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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