Analyst - Business Operation

We're building a future where every mental health provider can deliver the full spectrum of care, including advanced interventions such as transcranial magnetic stimulation (TMS), SPRAVATO, and others without the complexity of going it alone. We partner with mental health practices to bring these life-changing treatments to the people who need them most.

Our tech-enabled platform embeds the end-to-end infrastructure, technology, and operations directly into existing practices so providers can expand their care, and patients can finally access the treatments they deserve. Everbright is currently partnered with 75+ providers across seven markets and backed by $7M in early-stage venture capital funding.

Requirements
About the Role
We're looking for a Business Analyst - Business Operations Enablement to join our India-based team supporting operations in the US. This is a generalist role ideal for someone with a consulting or analytical background who thrives on variety - comfortable moving between research, data analysis, project management, hiring support, IT coordination, and operational improvement initiatives.

You'll work closely with cross-functional teams to solve high-priority business challenges, streamline processes, and build scalable systems that enable Everbright's growth. The ideal candidate is structured, curious, and execution-driven—a hands-on operator who enjoys turning ambiguity into clarity and ideas into impact.

Responsibilities

• Support business operations across functions including hiring, IT, and core operations
• Conduct research and data analysis to inform strategic and operational decisions
• Build dashboards and reports to track KPIs, identify trends, and support leadership reviews
• Manage cross-functional projects - tracking timelines, deliverables, and dependencies
• Document and optimize processes, creating templates, SOPs, and internal playbooks
• Assist in vendor coordination, tool implementation, and workflow improvements
• Contribute to strategic initiatives such as cost optimization, capacity planning, and hiring operations.

Qualifications

• 1 - 3 years of experience in consulting, business operations, analytics, or strategy
• Proven ability to analyze data, identify insights, and drive business recommendations
• Strong skills in Excel/PowerPoint and comfort with data visualization or reporting tools
• Excellent written and verbal communication skills with cross-functional partners
• Highly organized with strong attention to detail and the ability to manage multiple projects
• Comfortable working independently in a fast-paced, evolving environment

Required Skills

• Business operations and cross-functional project management
• Research, analysis, and reporting
• Process improvement and documentation
• Strong communication and collaboration skills
• Analytical problem-solving using Excel or BI tools
• Ability to work across time zones and distributed teams

Preferred Skills

• Consulting or startup experience
• Healthcare or healthcare services exposure
• Experience with operational or financial modelling
• Familiarity with HR, IT, or vendor management processes
• Comfort working in early-stage, high-growth environments

Benefits
Career Growth:

• Lead Careforce India's market intelligence function
• Contribute to sales, marketing, and partnership strategies
• Step into broader roles in strategy and operations over time

Why Join Us?
You'll be joining at the ground floor of a mission-driven venture, working closely with the founding team to shape healthcare delivery in India. This role offers a unique mix of strategic exposure and hands-on execution, setting you up for accelerated growth in strategy, operations, and leadership.