Business Analyst

2 weeks ago

Delhi, Delhi, India PLS Lawyers Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title

Business Analyst (India)

Reports to

Head of IT

Due to continued growth, we are now seeking Business Analyst to join our existing DevOps team. PLS are a modern law firm who specialize in property law.

The successful candidate will have in depth Visio or similar process mapping software experience, ideally with experience within a similar conveyancing firm. Knowledge of Conveyancing would be advantageous.

Duties

·       Engage with stakeholders to understand and capture current operational processes

·       Conduct workshops or interviews with subject matter experts to extract end-to-end workflows

·       Analyse existing documentation or system outputs to map 'as-is' processes accurately

·       Create detailed and clear process maps using Microsoft Visio, Lucidchart, or equivalent tools

·       Ensure consistency in process documentation standards

·       Review drafted maps with relevant teams to validate accuracy and completeness

·       Update and maintain a central repository of process diagrams for wider business reference

·       Highlight inefficiencies or potential improvement areas identified during mapping

·       Work closely with Quality or Compliance teams to align documentation with regulatory needs

·       Support process improvement initiatives by providing clear visual representations of current workflows

·       Familiarity with the Proclaim (Eclipse) case management system is a bonus and will be beneficial for workflow projects.

Training & Development

· You will ensure that you fully understand and adhere to all the relevant company policies and procedures as set out on the Training Portal and the Company Intranet

· You will undertake all training and reading allocated to you on the Training Portal (Access Training) in the timescales set by the Training Team

· You will ensure you attend all other training sessions that are rolled out to you by the Training Team

·
You will ensure that your training record is kept fully up to date

Essential Skills

·      
Microsoft Visio

·      
Strong process understanding

·      
Process Visualisation Expertise (Visio)

·      
Comfortable navigating around ambiguity (piecing together undocumented processes)

·      
Detail driven

·      
Clear written and verbal English communication skills

·      
Ability to independently manage workload

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