Business Analyst
4 days ago
Hiring a Business Analyst (Sales) to monitor sales data, build crisp dashboards, and stand up scalable systems— including implementing and operationalising a CRM from scratch.
Objectives
- Continuously track funnel health and sales performance with a standardised reporting cadence.
- Create and maintain robust Excel dashboards and trackers for pipeline, conversions, and rep productivity.
- Implement and operationalise a CRM from the ground up, including fields, pipelines, automations, and governance.
Key responsibilities
- Build daily/weekly dashboard packs in Excel (Pivots, Power Query, LOOKUP, cohort and trend views) for leadership and frontline teams.
- Define data models, data hygiene rules, and exception reports to keep sales data accurate and actionable.
- Stand up the CRM: design scheme, pipelines, custom fields, workflows, integrations (telephony/email), and reporting.
- Map and standardise sales processes (lead intake to closure), set SLAs, and establish operating cadences.
- Run pipeline reviews, publish concise insights, and translate findings into clear actions for the sales team.
- Create SOPs and train sales reps to adopt dashboards, CRM workflows, and process updates.
Must-have qualifications
- 1–5 years in sales analytics, sales ops, or business analyst roles in sales-led environments.
- Advanced Excel skills (Power Query, PivotTables, advanced formulas; VBA a plus).
- Hands-on CRM experience; capable of greenfield implementation and scaling (e.g., Zoho, Salesforce, HubSpot, Freshsales).
- Experience working directly with sales teams and excellent communication skills.
Job Types: Full-time, Permanent
Pay: ₹158, ₹380,154.63 per year
Benefits:
- Cell phone reimbursement
Work Location: In person
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