Key Account Manager

7 days ago

Pune, Maharashtra, India Placify Infotech Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location: Pune

Job Type: Full-Time

Experience: 2+ years in account management, client servicing, or CRM in a digital

marketing agency

Job Summary:

We are looking for a Client Servicing / Account Manager with hands-on experience in managing digital marketing clients. The ideal candidate will be the primary point of contact for clients, ensuring smooth execution of SEO, PPC, Social Media, and Content campaigns while driving client satisfaction, retention, and growth.

Key Responsibilities:

  1. Client Relationship Management

    • Act as the main liaison between clients and internal teams, ensuring smooth

    communication.

    • Build and maintain strong, long-term client relationships through proactive

    engagement.

    • Regularly update clients on campaign performance, deliverables, and strategic

    recommendations.

    • Address client concerns promptly and provide effective solutions to enhance

    satisfaction.

  2. Account Management & Business Growth

    • Oversee multiple client accounts, ensuring that all projects meet deadlines and

    objectives.

    • Identify upselling and cross-selling opportunities to increase revenue per client.

    • Work with the sales and marketing teams to develop personalized client strategies.

    • Conduct regular review meetings with clients to discuss progress and future

    opportunities.

  3. Project Coordination & Execution

    • Collaborate with internal teams (SEO, Paid Ads, Content, Social Media) to ensure

    campaign success.

    • Monitor project timelines, budgets, and deliverables to ensure high-quality execution.

    • Ensure client requests are clearly communicated and implemented within teams.

    • Optimize workflows and improve efficiency in project delivery.

  4. Performance Analysis & Reporting

    • Track and analyze client campaign performance using data-driven insights.

    • Provide monthly/quarterly reports with key metrics and recommendations for

    improvement.

    • Use CRM tools (HubSpot, Salesforce, Zoho, etc.) to manage customer data and track

    interactions.

  5. Customer Experience & Retention

    • Develop and implement strategies to increase client retention and satisfaction.

    • Gather client feedback to enhance service quality and tailor future campaigns.

    • Ensure a customer-first approach in all communications and project planning.

Requirements:


• Experience: 2+ years in account management, client servicing, or CRM, preferably in

a digital marketing agency.

• Education: Bachelor's/Master degree in Business, Marketing, Communications, or a

related field.

• Strong communication, negotiation, and interpersonal skills.

• Proficiency in CRM and account management tools (Salesforce, HubSpot, Zoho,

etc.).

• Deep understanding of digital marketing services (SEO, PPC, Social Media, Content

Marketing).

• Ability to manage multiple clients and projects simultaneously.

• Analytical mindset to track performance and improve client satisfaction scores.

  • Key Account Manager

    7 days ago

    Pune, Maharashtra, India Padviram Emplosee Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionPadviram Employee Services is a trusted manpower and job placement platform based in Maharashtra, India. We specialize in connecting skilled, semi-skilled, and unskilled workers with employers across various industries. Our mission is to facilitate effective employment solutions that benefit both job seekers and employers. With a strong...

  • Key Account Manager

    5 days ago

    Pune, Maharashtra, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Account ManagerKey Deliverables • Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs • Driving revenue enhancement in the accounts (both Core & Non-Core) though effective account management, along-with retention of the existing revenue • Augment solution selling, and drive new...

  • Key Account Manager

    1 week ago

    Pune, Maharashtra, India addMatrix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionaddMatrix is a premier Amazon marketing agency renowned for being among the top 10% on the platform. We specialize in full-funnel advertising strategies, expert account management, and high-impact content creation that drives engagement, boosts SEO, and enhances brand equity. Our team works with industry leaders to manage and optimize...

  • Key Account Manager

    3 weeks ago

    Pune, Maharashtra, India Schindler Full time

    Location Pune Maharashtra India Job ID 83678 We Elevate Quality of urban life Our elevators escalators and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day As part of the Schindler team you ll discover meaningful work that enhances quality of life for communities and...

  • Key Account Manager

    4 days ago

    Pune, Maharashtra, India Pratiti Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role:We are looking for  Key Account Manager to manage key enterprise accounts and drive growth through upselling, cross-selling, and long-term client partnerships. The person should also have experience in acquiring new Clients. Key Requirements:1012 years experience in Key Account management.Strong relationship management, communication, and...

  • Key Account Manager

    2 weeks ago

    Pune, Maharashtra, India Avians Innovations Technology Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    To know more about us please visit our website: Position : Key Account Manager (GCC countries) Base location- Pune (Chinchwad)Experience : 8 to 14 years of experience in sales, key account management, or relevant customer relationship management roles.Industry Preference : Building Material (Connect with Architects, PMCs, MEP contractors, builders, Govt....

  • Key Account Manager

    5 days ago

    Pune, Maharashtra, India Antal International Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: Key Account Manager – Pune, Maharashtra Are you a dynamic relationship builder with a passion for driving growth and creating long-term client partnerships? We're looking for an experiencedKey Account Manager (10–15 years)to join our client team inPuneand take charge of nurturing some of our most strategic clients.Location:Pune,...

  • Key Account Manager

    2 weeks ago

    Pune, Maharashtra, India Schindler Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    **Location: Pune, Maharashtra, IndiaJob ID:83678**We Elevate... Quality of urban lifeOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and...

  • Key Account Manager

    3 days ago

    Pune, Maharashtra, India Muks Robotics LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Key Account Manager - SalesLocation: Baner, PuneCompany: Muks Robotics AI Pvt Ltd.Company website: Experience Required: 3+ yearsEmployment Type: Full-TimeKey ResponsibilitiesDevelop and manage long-term relationships with key accounts, including large enterprises and international clients.Act as the primary point of contact for clients, ensuring...

  • Key Accounts Manager

    1 week ago

    Pune, Maharashtra, India Machine Maker Full time ₹ 4,80,000 - ₹ 8,40,000 per year

    Job Title: Sales / Key Partnership Manager Location: PuneDepartment: Strategic Sales & PartnershipsReporting To: Director - Business StrategyType: Full-TimeExperience: 4–8 years in B2B Sales / Account Management / Partnerships Role Objective To drive revenue for Machine Maker by building strategic partnerships and onboarding key accounts across multiple...